BPO Team Lead

Job opening: Team LeadMain Requirements:Completed at least 2nd year in college with no back subjects.Experience in Team lead role in contact center environment for at least 2 years is a MUSTBackground in Financial account in leadership role is a PLUSAmenable to start ASAP.Should be wiling to work on-site.Job Types: Full-time, PermanentPay: Up to Php45,000.00...

Position Title: Team Lead - Retail (Cebu) | OnsiteAccount Type: Retail Start Date: August 15 Support Type: Voice Work Setup: Fully Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: Undergraduate or college graduate Work Experience: Minimum of 2+ years of experience as a Team Lead in any line of business, preferably in the...

We are looking for the following team leader:Team Lead – SalesTeam Lead – HealthcareTeam Lead – RetailTeam Lead - FinancialLOCATION: Cebu IT ParkWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAP(REQUIREMENTS/QUALIFICATIONS)College Level / College Graduate / Post Grad2-3years Relevant experienceTOR /...

Job Title: BPO Operations Team Lead - Retail (100% Onsite) | Cebu CityJob Type: Full-timeLocation: 100% On-site in Cebu CityJob Summary:Join our team as a BPO Operations Team Lead for our dynamic retail voice account in Cebu City. As a hands-on leader, you will drive results by effectively managing a high-performing team, ensuring exceptional customer...

Duties & Responsibilities :Assists in the formulation of targets for individuals and teams.Anticipates escalation and take over calls when needed.Provides coaching & feedback to enhance agent performance.Manages call volume and inventory allocation.Participates in client calibration and meetings.Enforce adherence to policies on attendance, established...

Qualifications:- College graduate- Experience handling financial / Billing account is a MUST as a TL- At least 2-4 years TL experience- Ability to lead a team of associates- Ability to communicate directly with the client, provide daily performance reporting to leadership + client.-Must be able to coach to effective sales pitch practices, and lead the team...

Operations Team Leader Cebu City | Onsite | Shifting Schedule | Night ShiftLead With Impact, Inspire GrowthWe are looking for an experienced and driven Operations Team Leader to oversee and support a team of Customer Service Representatives. In this role, you will manage daily operations, coach and develop team members, and ensure excellent service delivery...

The Team Lead will manage a team of analysts and senior analysts, ensuring smooth operations and excellent client service. The role includes guiding the team on loan procedures and supporting their overall performance.Key Responsibilities:Lead a team of 12–20 associates.Monitor daily production, share updates, and provide quality and productivity...

Job Title: Senior Group LeadStart Date: ASAP Work Arrangement: 100% Onsite in Cebu City Shift Schedule: Night shift Non-negotiable Requirements: College GraduateMinimum 3 years of exposure as a Sr. Group Lead handling team leaders (TLs) in BPOExperience must be in voice account support (any LOB would do)Preferably someone who has a good background in...

OverviewNezda is actively looking for Quality Team Lead.QualificationsWith 2 to 3 years of experience in quality assurance in BPO setupExperience as QA Team LeadSix Sigma Green Belt certified or trained resource with domain experience is an advantageExcellent communication skills in EnglishGood knowledge of Audit and Evaluation functionJob...