Reservations Officer

Position Summary:The Reservation Officer is responsible for managing booking requests, coordinating schedules, and ensuring accurate reservation records. This role plays a key part in delivering excellent customer service and optimizing occupancy or resource utilization.Key ResponsibilitiesHandle inbound reservation inquiries via phone, email, and online...

POSITION SUMMARYThe Reservations Specialists respond to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, mobile phone through a reservation system. Creates and maintains reservation records, prepares letters of confirmation and promptly processes any cancellations and modifications or...

Job Summary:The Front Desk Officer is responsible for delivering excellent guest service by managing check-in and check-out procedures, handling reservations, and assisting guests with inquiries. This role serves as the first point of contact for guests, ensuring a warm welcome and efficient service at all times.Key Responsibilities:Greet guests warmly upon...

The Front Office Associate is responsible for delivering exceptional guest service by managing check-ins, check-outs, reservations, and guest inquiries. This role serves as the first point of contact for guests, ensuring a welcoming atmosphere and providing efficient, courteous, and professional service at all times.Job Type: Full-timePay: Php15,...

Bachelor's degree in Hospitality Management, Business Administration, or related fieldMinimum 5 years hotel front office experience,ñ with at least 2–3 years in a managerial or assistant managerial roleProven leadership capability — able to manage a large team, delegate tasks, and enforce standards consistentlyStrong background in guest experience...

We are looking for a dynamic Sales/Reservation Officer to join our team and drive business growth in the manpower services industry. The ideal candidate will be responsible for generating leads, building client relationships, and closing deals related to staffing and workforce solutions. If you have a passion for sales and business development, we'd love to...

Front Desk Staff Duties and Responsibilities:Provide excellent customer serviceRespond to guests' inquiries and requests in a timely and professional mannerDaily operations including check-ins, check-outs, and guest requestsManage reservations and room availabilityEnsure accuracy of billing and payment processesMonitor and review guest feedbackResolve...

Roles & ResponsibilitiesWelcomes guests upon arrival and provides a warm, positive first impressionPerforms guest registration, check-in, and check-out procedures efficientlyAssigns rooms based on availability, guest preference, and hotel protocolIssues room keys or access cards and explains hotel guidelines when neededManages and updates reservations...

Position Title: Front Office SupervisorDepartment: Front Office / ReceptionReports To: Front Office Manager / Hotel ManagerPOSITION SUMMARYThe Front Office Supervisor oversees the daily operations of the Front Office to ensure efficient, smooth, and professional guest service. This role supports the Front Office team by providing guidance, resolving guest...

Qualifications:Bachelor's degree in Hospitality Management or related field preferredMinimum of 2 years experience in a front office supervisory role in a hotel or hospitality settingStrong leadership and communication skills, with the ability to motivate and inspire a teamExcellent customer service and interpersonal abilities, with a focus on exceeding...