Reservation Officer

5 days ago


Pandi P, Philippines Red Hotel Inc. Full time ₱216,000 - ₱228,000 per year

Position Summary:

The Reservation Officer is responsible for managing booking requests, coordinating schedules, and ensuring accurate reservation records. This role plays a key part in delivering excellent customer service and optimizing occupancy or resource utilization.

Key Responsibilities

  • Handle inbound reservation inquiries via phone, email, and online platforms

  • Confirm bookings and issue reservation details to clients or internal departments

  • Maintain and update reservation systems with accurate data

  • Coordinate with operations, front office, and sales teams to ensure smooth booking flow

  • Monitor availability and suggest alternatives when preferred options are unavailable

  • Process cancellations, amendments, and special requests promptly

  • Prepare daily, weekly, and monthly reservation reports

  • Ensure compliance with company policies and service standards

Job Type: Full-time

Pay: Php18, Php19,000.00 per month

Work Location: In person



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