Employee Relations Manager

6 days ago

Makati City, National Capital Region, Philippines Access Full time ₱1,500,000 - ₱2,500,000 per year

  • KEY RESPONSIBILITIES

  • Lead and oversee the employee relations function, ensuring fair, consistent, and legally compliant practices across the organization.

  • Manage and resolve complex employee relations cases, including disputes, grievances, and disciplinary actions.
  • Attend conciliation and mediation conferences, hearings, and meetings as required by DOLE/NLRC.
  • Provide guidance and training to managers and supervisors on employee relations issues, conflict resolution, and performance management.
  • Develop, review, and implement employee relations policies, procedures, and best practices.
  • Partner with leadership to improve workplace culture, employee engagement, and communication strategies.
  • Oversee investigations into employee complaints, ensuring confidentiality, fairness, and timely resolution.
  • Monitor trends in employee concerns and recommend proactive solutions.
  • Ensure compliance with all labor laws, employment regulations, and internal company policies.
  • Lead initiatives to promote diversity, equity, and inclusion in the workplace.
  • Collaborate with HR teams on talent retention, succession planning, and organizational development strategies.

QUALIFICATIONS

  • Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field
  • Minimum of 3-5 years of progressive experience in employee relations or HR management.
  • Strong knowledge of labor laws, employment regulations, and HR best practices.
  • Proven leadership, coaching, and people management skills.
  • Exceptional interpersonal, negotiation, and conflict-resolution abilities.
  • High level of integrity, discretion, and professionalism in handling sensitive matters.
  • Excellent communication and presentation skills.
  • Proficiency in MS Office

CORE COMPETENCIES

Leadership and Strategic Thinking

Conflict Resolution and Problem-Solving

Empathy and Active Listening

Decision-Making and Accountability

Policy Development and Compliance

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