Employee Relations Manager

2 weeks ago


Quezon City, National Capital Region, Philippines Probe CX Full time ₱1,200,000 - ₱2,400,000 per year

The Employee Relations Manager will play a pivotal role in providing expert advice and guidance on employee relations / labor relations matters, fostering positive workplace relationships, and ensuring compliance with relevant laws and company policies across the Philippines. You will be a strategic support partner, ensuring leaders receive high quality and compliant advice and support on a range of employment relations and labor relations matters. You will partner with business leaders and the People business partner team to resolve complex and highly sensitive employee and industrial relations matters. You will be a collaborative team player with a strong people mindset and contribute to the delivery of initiatives intended to improve business outcomes.

Main Activities and Responsibilities:

  • Work collaboratively with all levels of the business to support the timely identification and management of workplace relations matters, to establish and embed greater capability and confidence in relation to employee relations best practice.
  • Oversee and coordinate case management activities and support the resolution of employment relations and labor relations matters, effectively and in line with legislative or regulatory requirements.
  • Management of highly complex cases, dispute resolution and negotiations with employee representatives, if applicable.
  • Represent Probe at DOLE and other regulatory bodies as required (in partnership with the Legal function)
  • Provide clear and contemporary advice and support to business leaders on a broad variety of ER issues, equipping them with the tools and knowledge necessary to address issues proactively.
  • Contribute & support the development and review of organisational policies, procedures/processes and documents.
  • Monitor employee relations metrics and trends to proactively identify areas of concern and implement corrective actions as needed to mitigate risks and improve organisational effectiveness.
  • Advocate the business value in effective workplace relations practices and leverage this value to influence change and improved outcomes.
  • Advise the business on future workplace changes and implications in relation to the Probe business
  • Maintain accurate records and documentation related to employee relations matters, ensuring confidentiality and data privacy compliance.

Qualifications and Typical Experience:

  • Proven experience of 3 to 5 years as Employment Relations Manager
  • A graduate of bachelor's degree in law or other related courses
  • Extensive knowledge and understanding of employment and industrial relations.
  • Sound Knowledge of Philippines employment legislation, awards, and enterprise agreements contemporary human resource practices
  • Proven experience conducting investigations, case management and resolving complex employee relations issues.
  • Demonstrated high-level skills in interpreting and advising on complex workplace matters
  • Experience working with a range of stakeholders across all levels of the organization


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