Training and OD Manager

2 days ago

Makati City, National Capital Region, Philippines Business Process Outsourcing International Full time ₱600,000 - ₱1,200,000 per year

Job Description

Oversees the planning, implementation, and management of training and organizational development programs to strengthen overall company performance and foster employee growth and engagement.

Key Responsibilities

Strategic & Tactical

  • Design, implement, and assess training and development initiatives that drive performance improvement and align with business goals.
  • Develop and execute strategic plans that support the organization's objectives.
  • Prepare and disseminate the company's training calendar to management.
  • Lead efforts related to training needs assessment, organizational development strategies, and program evaluations.
  • Identify performance and competency gaps across departments and create targeted learning solutions.
  • Ensure the availability of training resources and internal subject matter experts (SMEs) to meet learning requirements.

Process & Compliance

  • Create and roll out a structured 90-day onboarding program for new employees, guided by adult learning principles.
  • Implement and manage an 80-degree feedback system to evaluate and enhance training outcomes.
  • Oversee and maintain a performance management system that supports goal-setting, tracking, and achievement for both individuals and the company.

Leadership Responsibilities

  • Supervise the Training and Organizational Development team in their day-to-day functions.
  • Develop and introduce innovative learning programs to continuously improve employee capabilities.
  • Monitor team performance, provide mentoring, and support professional growth.
  • Handle other related tasks as needed.

Qualifications

  • Bachelor's degree in any Business-related field.
  • At least five (5) years of combined experience in Training & Development and Organizational Development.
  • Strong interest and experience in Recruitment and Talent Management.
  • Experience in a Customer Service or BPO environment is an advantage.
  • Excellent communication, facilitation, and interpersonal skills.
  • Strong analytical and organizational skills, with the ability to handle multiple projects effectively.

Job Type: Full-time

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Ability to commute/relocate:

  • Makati: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Training and Organizational Management: 5 years (Required)

Work Location: In person

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