Executive Assistant

4 days ago

Bonifacio Global Metro Manila, Philippines Execo Group Inc. Full time ₱900,000 - ₱1,200,000 per year

What if your next career move made you fluent in two languages: your expertise in world-class service and the language of Artificial Intelligence? We're looking for an Executive Assistant in the Philippines who is ready to move beyond traditional coordination roles and step into the future of healthcare. This isn't just about managing schedules; it's about orchestrating a patient experience powered by cutting-edge AI and guided by your human touch. If you're ready to accelerate your career and make a global impact from day one, we want to talk to you.

Summary of Role

As our Executive Assistant for the Patient Journey, you are the heart of our advanced, AI-driven healthcare system. Operating remotely from our office in BGC, you'll be a vital bridge to our US-based teams and patients. Your mission is to command our AI technology stack, ensuring it operates flawlessly while providing the empathetic, high-touch support that defines our patient experience. You'll become truly "bilingual"—an expert in both patient logistics and the innovative technology that makes it all possible.

Your Impact & What You'll Do

  • This is a role defined by tangible impact. You won't just be supporting a process; you'll be actively shaping and improving it.
  • Orchestrate our AI-Powered Patient Experience: Command our AI-driven system that nurtures potential patients from their first point of contact. You'll act as the crucial human touchpoint, converting AI-generated interest into confirmed consultations with our US concierge team.
  • Design Seamless Global Journeys: Master complex international scheduling, perfectly aligning patients with our US-based medical partners. You will manage end-to-end travel and accommodation logistics—from flights to hotels—removing all friction and anxiety for our patients.
  • Become a Tech Troubleshooter & Innovator: Act as the first line of defense for our technology stack. You'll identify and escalate issues to our technical teams, providing insights that directly contribute to making our systems smarter and more efficient.

Why You'll Thrive at Execo

We're looking for a unique blend of empathy, operational excellence, and technical curiosity. This role is perfect for you if:

  • You're a Seasoned Service Leader: You have a proven track record in customer service (at least 4 years with supervisory experience) and a passion for creating incredible experiences. Experience in patient or administrative coordination is a major plus.
  • You're Naturally Tech-Savvy: You view new software as a puzzle to be solved, not a problem to be feared. You're comfortable navigating and managing multiple digital systems with confidence.
  • You Communicate with Precision and Empathy: You can convey complex logistical information with absolute clarity while always maintaining a warm, patient-focused, and professional tone.
  • You Create Order from Chaos: You are meticulously organized and detail-oriented. You thrive on managing multiple priorities and ensuring every single detail is perfect.
  • You're Ready for Global Impact: You are based in the Philippines and prepared to work during US business hours to collaborate in real-time with a world-class team.

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