
Customer Service Specialist
6 days ago
COMPANY PROFILE: A multinational information technology company that was
established in 1981. They help businesses create new solutions, change industries,
improve the digital consumer experience, and offer safety and trust services.
Position: Customer Service Specialist (OPEN FOR FRESH GRADUATE )
Company Industry: BPO Company
Work Location: Taguig City
Work Schedule:
Salary: Php 20,000 - Php 25,000
Work Set Up: Work onsite
BENEFITS:
Government Mandated Benefits
HMO
Sick leave
Vacation Leave
13 th month pay
JOB REQUIREMENTS:
Open for undergraduates
With at least 6 months of experience in Customer Service
With experience in Financial/ Fraud/Telco/Banking is an advantage
Can start as soon as possible
Willing to work in Taguig City
JOB RESPONSIBILITIES:
Respond to Customer Inquiries: Provide prompt, courteous answers to inquiries from
customers by phone, email, chat, or in person.
Describe the qualities, advantages, and application of the product or service to clients.
Resolve Complaints: Be polite when handling and resolving client complaints or
concerns.
Handle Transactions and Orders: Help with payments, exchanges, refunds, and order
placing.
Updating and managing client data in databases or CRM systems is part of
maintaining customer records.
RECRUITMENT PROCESS: (FACE TO FACE)
Initial Interview
Second Interview
Final Interview
Job Offer
Look for: Ms. Riva
Job Type: Full-time
Pay: Php20, Php25,000.00 per month
Work Location: In person
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