Customer Service

2 weeks ago

Taguig, National Capital Region, Philippines CEO Concierge Service Inc. Full time ₱15,000 - ₱30,000 per year

Job description:

At CEO Concierge, we specialize in providing exceptional virtual assistants tailored specifically for CEOs and partners. Our dedicated team of highly skilled and experienced assistants helps CEOs and partners maximize productivity, streamline workflow, and focus on strategic decision-making. Built on the principles of efficiency, professionalism, and personalized support, our brand believes every CEOs and partners deserves a reliable virtual assistant who handles administrative tasks, schedules, correspondence, and organizational challenges. By outsourcing these responsibilities to us, CEOs and partners can concentrate on driving growth and innovation. Our top-notch virtual assistants understand the unique needs and pressures faced by CEOs and partners.

Key Responsibilities:

  • Handle incoming food orders for Jimmy John's with accuracy and efficiency.
  • Provide excellent customer service through clear and professional communication.
  • Capture orders via phone, chat, or digital platforms, ensuring all details are correctly recorded.
  • Maintain an organized order-tracking system and escalate any issues or delays.
  • Support administrative tasks as needed, including scheduling, reimbursements, and reporting.
  • Communicate proactively with management and team members to ensure smooth operations.

Qualifications:

  • Excellent English communication skills, both verbal and written.
  • Strong customer service experience, preferably in a high-volume or fast-paced environment.
  • Background in Food & Beverage (F&B) industry is highly desirable.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Ability to work independently, manage priorities, and resolve issues quickly.
  • Tech-savvy; experience with order management systems or CRM tools is a plus.
  • Must be amenable to work at night
  • Must be comfortable working with timetrackers
  • Must have own working equipment (computer: atleast i5 and 8GB Ram, webcamera, and noise cancelling headset)

Benefits:

  • PH Mandated Benefits
  • Night Differential
  • Paid Leaves
  • Holiday Premiums
  • Internet Allowance
  • Electricity Allowance
  • HMO
  • 13th month pay
  • Annual Performance Appraisal

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