Customer Care Specialist

2 days ago


Puerto Princesa City, Mimaropa, Philippines HelloConnect, Inc. Full time $70,000 - $120,000 per year

About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Main purpose of the job

We are looking for skilled and knowledgeable customer service experts with great customer communication skills to join our team. We are building a team of fun, passionate, flexible and competitive experts to join our Beer52 team. We want individuals who genuinely care about our customers experience and are willing to partner with clients to help their business grow. If you have a passion for craft beer (or Wine) and a commitment to delivering excellent customer experiences, this is the role for you.

Responsibilities and duties

  • Create happy customers. We are all about the customer experience and we are looking for individuals who are passionate about helping customers.
  • Provide outstanding service so customers stay longer. We need someone who's enthusiastic and confident in developing positive rapport with each customer. We bring our life experiences, knowledge and passion for outstanding service to all we do. We personalise every interaction and provide solutions to take care of our customers.
  • To build customer loyalty and value through effective account management, and to make recommendations that make sense for our customers with a genuine desire to help.
  • Make every effort to meet the Customer Care teams KPIs and targets.
  • Handle customer communication via email and calls.
  • Have fun Be comfortable in interacting and building relationships with our customers. BE YOURSELF
  • Admin and ad-hoc tasks that the client might require

Skills and preferred qualifications

  • With at least 1 year of experience in Customer Service/BPO (Voice and email)
  • E-commerce, Freshdesk and Subscription experiences are a PLUS
  • Flexible with schedule
  • Good email comms, quick to resolve the issue with great CS skills
  • Positive energy and can-do attitude
  • A person with high regard for integrity and diligence. Works efficiently with minimal supervision
  • A passion for craft beer and/or Wine (or a willingness to learn)


  • Puerto Princesa City, Mimaropa, Philippines HelloConnect, Inc. Full time ₱23,000 - ₱250,000 per year

    About UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...


  • Puerto Princesa City, Mimaropa, Philippines HelloConnect, Inc. Full time ₱250,000 - ₱500,000 per year

    1. Main purpose of the jobWe are looking for skilled and knowledgeable customer service experts with great customer communication skills to join our team. We are building a team of fun, passionate, flexible and competitive experts to join our Beer52 team. We want individuals who genuinely care about our customers experience and are willing to partner with...

  • Junior Salesman

    4 days ago


    Puerto Princesa City, Mimaropa, Philippines Commonwealth Foods, Inc. Full time ₱144,000 - ₱432,000 per year

    JOB RESPONSIBILITIES:Drive sales truck assigned to Comfoods route salesman.Assist assigned salesman in his daily sales job of selling Comfoods products to his customers.Safe keep and account for all stocks loaded or unloaded from the assigned sales truck.Take care/maintain assigned sales truck in proper, clean and running condition.REQUIREMENTS:Applicant...


  • Puerto Princesa City, Mimaropa, Philippines Spiralyze Full time ₱90,000 - ₱120,000 per year

    Google Web Analytics and Tagging SpecialistDepartment: AnalyticsEmployment Type: Full TimeLocation: Remote Philippines (Palawan)Description We're looking for someone great to join our Analytics Team Your primary task is to help internal and external clients add (complex) tracking and fix issues that arise.  You will take extreme amounts of initiative and...


  • Puerto Princesa City, Mimaropa, Philippines ACT Digital and Design Corporation Full time ₱90,000 - ₱108,000 per year

    Medical Operations Officer (Project-Based, 6 Months)Location: Puerto Princesa, PalawanDuration: 6 months (with housing provided)About the RoleDokCare Medical Supplies is looking for a driven and organized Medical Operations Officer to help us set up our new medical supplies business in Puerto Princesa. This is a project-based contract where you will play a...


  • Quezon City, Philippines UnifyCX Full time

    UnifyCX Quezon City, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Customer Care Specialist role at UnifyCX UnifyCX Quezon City, National Capital Region, Philippines 1 day ago Be among the first 25 applicants Join to apply for the Customer Care Specialist role at UnifyCX Get AI-powered advice on this...


  • Quezon City, National Capital Region, Philippines HelloConnect, Inc. Full time ₱150,000 - ₱250,000 per year

    About UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...


  • Quezon City, Philippines Helloconnect Full time

    About the job Customer Care Specialist - UK (Manila) About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth...


  • Cebu City, Philippines Metacom Full time

    Join our team as a Customer Care Specialist and be the voice of trusted support. You will handle customer inquiries, provide solutions, and deliver excellent service while ensuring every client has a positive experience. This role offers growth opportunities, paid training, and exciting benefits such as HMO, Employee Assistance Program, Integrated Medicine...


  • Angeles City, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱250,000 - ₱450,000 per year

    Position Title: Customer Care SpecialistWork Set Up: On - SiteSchedule: 8:00 PM to 5:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We're looking for a proactive and detail-oriented Customer Care Specialist to support the day-to-day operations of the U.S.-based home healthcare provider. This...

  • Nutrition Specialist

    2 weeks ago


    Puerto Princesa, Philippines Nestlé Full time

    Overview A DAY IN A LIFE: Responsible for communicating ethically and delivering science based value propositions building the image and the role of Nestlé Infant Nutrition with HealthCare Professionals and institutions, within a specified territory, in order to compliantly drive recommendation/advocacy/prescriptions for these products. Responsibilities...


  • Cebu City, Philippines MicroSourcing Full time

    Overview Join to apply for the Customer Care Specialist role at MicroSourcing Location: Cebu • Work setup & shift: Hybrid | Night shift Experience: 1 day ago Be among the first 25 applicants Position Customer Care Specialist What you’ll get Competitive Rewards : Enjoy above-market compensation, healthcare coverage on day one, plus one or more...


  • Makati City, National Capital Region, Philippines Comercial Navero y Elvira Pol. Ind. Postuero - Nave 7-8 Full time

    OverviewCustomer Care and Experience Specialist - Hybrid Local Account. We are seeking Customer Care and Experience Specialists to handle client inquiries, service concerns, and support-related issues. The role requires strong communication skills, a customer-first mindset, and the ability to multitask. Must be a college graduate with at least 1 year of...


  • Quezon City, National Capital Region, Philippines Western Union Full time ₱900,000 - ₱1,200,000 per year

    Senior Specialist, Customer Care – Quezon City, PhilippinesAre you looking for a customer service role that lets you learn new skills in a supportive environment? Are you interested in growing your career with a worldwide financial-services leader that is reaching customers and receivers around the globe? Then it's time to join Western Union as a Senior...

  • Sales Associate

    4 days ago


    Puerto Princesa B, Philippines WATSONS PERSONAL CARE STORES (PHILS.) INC. Full time ₱150,000 - ₱250,000 per year

    BE PART OF WATSONS:Investors in People (IIP) accredited companyAsia's number 1 pharmacy retail brandBest Companies to work for by HR AsiaROLE PURPOSE:Our Sales Associates is primarily responsible for selling products through courteous, friendly, caring, efficient service and accurate on time execution of merchandise display and promotion. She exhibits full...