Customer Care Specialist-1
3 days ago
Overview Customer Care Specialist We are seeking a dynamic and results-driven Customer Care Specialist to join our team. This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing relationships with existing clients, identifying upsell opportunities, and converting inbound leads into loyal customers. Responsibilities Serve as the primary point of contact for a portfolio of customers, ensuring their satisfaction and success with our products/services. Develop deep product knowledge to guide customers toward best practices. Monitor customer health and usage metrics to proactively address risks. Serve as a trusted advisor, helping clients achieve their business goals. Onboard new clients and guide them through the use of company products and services. Collaborate with cross-functional teams to resolve customer concerns and improve the overall experience. Advocate for customers internally, sharing feedback and insights to influence product development and service enhancements. Grow accounts through discovery calls and emails. Present product demos and proposals tailored to customer needs. Close sales and meet or exceed monthly revenue targets. Maintain accurate records of interactions and pipeline activity in the CRM system. Identify upsell and cross-sell opportunities within existing accounts. Qualifications 2+ years of experience in customer success, inside sales, or a related role. Strong communication and interpersonal skills. Proven ability to build relationships and influence decision-makers. Experience with CRM tools (e.g., Salesforce) Self-motivated with a passion for helping customers succeed. Ability to manage multiple priorities in a fast-paced environment. #J-18808-Ljbffr
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Customer Care Specialist
1 week ago
Cebu City, Philippines MicroSourcing Full timeOverview Join to apply for the Customer Care Specialist role at MicroSourcing Location: Cebu • Work setup & shift: Hybrid | Night shift Experience: 1 day ago Be among the first 25 applicants Position Customer Care Specialist What you’ll get Competitive Rewards : Enjoy above-market compensation, healthcare coverage on day one, plus one or more...
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Customer Care Specialist-1
2 weeks ago
Lapu-Lapu City P, Philippines Dynata Full time ₱250,000 - ₱500,000 per yearCustomer Care SpecialistWe are seeking a dynamic and results-driven Customer Care Specialist to join our team. This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing relationships with existing clients, identifying upsell opportunities, and converting inbound leads into loyal customers.Key...
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Customer Care Specialist
15 hours ago
Cebu City, Philippines Metacom Careers Full timeJoin our team as a Customer Care Specialist and be the voice of trusted support. You will handle customer inquiries, provide solutions, and deliver excellent service while ensuring every client has a positive experience. This role offers growth opportunities, paid training, and exciting benefits such as HMO, Employee Assistance Program, Integrated Medicine...
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Customer Care Specialist
3 weeks ago
Quezon City, Philippines UnifyCX Full timeUnifyCX Quezon City, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Customer Care Specialist role at UnifyCX UnifyCX Quezon City, National Capital Region, Philippines 1 day ago Be among the first 25 applicants Join to apply for the Customer Care Specialist role at UnifyCX Get AI-powered advice on this...
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Customer Care Specialist
1 week ago
Cebu City, Philippines Metacom Full timeJoin our team as a Customer Care Specialist and be the voice of trusted support. You will handle customer inquiries, provide solutions, and deliver excellent service while ensuring every client has a positive experience. This role offers growth opportunities, paid training, and exciting benefits such as HMO, Employee Assistance Program, Integrated Medicine...
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Customer Care Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines HelloConnect, Inc. Full time ₱150,000 - ₱250,000 per yearAbout UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...
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Customer Care Senior Specialist
3 weeks ago
Cebu City, Philippines Lexmark Full timeWe are seeking a dedicated and experienced Customer Care Senior Specialist to join our team. The Customer Care Senior Specialist is a customer-facing role (via phone or email or social media) responsible for managing and providing resolution to customer complaints and inquiries by collaborating with the right Lexmark team to solve problems quickly and...
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Customer Care Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines Staff4Me Full time ₱150,000 - ₱250,000 per yearAs a Customer Care Specialist, you will be the first point of contact for our customers, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Your role will involve communication through various channels, including phone, email, and chat, and you...
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Customer Care Specialist
3 weeks ago
Cebu City, Philippines CallTek Full timeAs a Customer Care Specialist, you will be the first point of contact for our customers, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Your role will involve communication through various channels, including phone, email, and chat, and you...
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Customer Care Specialist
3 weeks ago
Quezon City, Philippines Helloconnect Full timeAbout the job Customer Care Specialist - UK (Manila) About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth...
