Customer Care Specialist
18 hours ago
Customer Care Specialist Dynata Cebu, Central Visayas, Philippines We are seeking a dynamic and results-driven Customer Care Specialist to join our team. This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing relationships with existing clients, identifying upsell opportunities, and converting inbound leads into loyal customers. Key Responsibilities Serve as the primary point of contact for a portfolio of customers, ensuring their satisfaction and success with our products/services. Develop deep product knowledge to guide customers toward best practices. Monitor customer health and usage metrics to proactively address risks. Serve as a trusted advisor, helping clients achieve their business goals. Onboard new clients and guide them through the use of company products and services. Collaborate with cross-functional teams to resolve customer concerns and improve the overall experience. Advocate for customers internally, sharing feedback and insights to influence product development and service enhancements. Grow accounts through discovery calls and emails. Present product demos and proposals tailored to customer needs. Close sales and meet or exceed monthly revenue targets. Maintain accurate records of interactions and pipeline activity in the CRM system. Identify upsell and cross-sell opportunities within existing accounts. Qualifications 2+ years of experience in customer success, inside sales, or a related role. Strong communication and interpersonal skills. Proven ability to build relationships and influence decision‑makers. Experience with CRM tools (e.g., Salesforce). Self‑motivated with a passion for helping customers succeed. Ability to manage multiple priorities in a fast‑paced environment. At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process. #J-18808-Ljbffr
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Customer Care Specialist
17 hours ago
Cebu City, Philippines Clinica Prime Cebu, Incorporated Full timeCustomer Care Specialist (Patient Care & Support) CPCI - Clinica Oakridge 2F Oakridge IT Center 1, 880 A.S. Fortuna Street, Banilad, Mandaue City, Cebu About the Role We are hiring a Customer Care Specialist to join our growing clinic team! You’ll be the first point of contact for patients—providing excellent service, assisting with appointments, and...
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Customer Care Specialist
1 week ago
Cebu City, Philippines Metacom Careers Full timeJoin our team as a Customer Care Specialist and be the voice of trusted support. You will handle customer inquiries, provide solutions, and deliver excellent service while ensuring every client has a positive experience. This role offers growth opportunities, paid training, and exciting benefits such as HMO, Employee Assistance Program, Integrated Medicine...
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Customer Care Specialist
2 weeks ago
Cebu City, Philippines Metacom Full timeJoin our team as a Customer Care Specialist and be the voice of trusted support. You will handle customer inquiries, provide solutions, and deliver excellent service while ensuring every client has a positive experience. This role offers growth opportunities, paid training, and exciting benefits such as HMO, Employee Assistance Program, Integrated Medicine...
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Customer Care Specialist
2 weeks ago
Cebu City, Philippines MicroSourcing Full timeOverview Join to apply for the Customer Care Specialist role at MicroSourcing Location: Cebu • Work setup & shift: Hybrid | Night shift Experience: 1 day ago Be among the first 25 applicants Position Customer Care Specialist What you’ll get Competitive Rewards : Enjoy above-market compensation, healthcare coverage on day one, plus one or more...
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Customer Care Specialist-1
1 week ago
Cebu City, Philippines Buscojobs Full timeOverview Customer Care Specialist We are seeking a dynamic and results-driven Customer Care Specialist to join our team. This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing relationships with existing clients, identifying upsell opportunities, and converting inbound leads into loyal customers....
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Customer Care Specialist
4 weeks ago
Cebu City, Philippines CallTek Full timeAs a Customer Care Specialist, you will be the first point of contact for our customers, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Your role will involve communication through various channels, including phone, email, and chat, and you...
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Customer Care Specialist
2 weeks ago
Makati City, National Capital Region, Philippines rainx Global Full time ₱250,000 - ₱500,000 per yearCompany Descriptionrainx is a global technology company partnering with network operators to maximize the potential of 5G. With the 101 range of 5G smart routers and theStation managed services, rainx provides an end-to-end, integrated ecosystem. This ecosystem allows MNOs & MVNOs to manage customer experiences, gain deep network insights, grow ROI, and open...
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Customer Care Specialist
3 days ago
Mandaue City, Central Visayas, Philippines Clinica Prime Cebu, Incorporated Full time ₱250,000 - ₱400,000 per yearCustomer Care Specialist (Patient Care & Support) CPCI - Clinica Oakridge2F Oakridge IT Center 1, 880 A.S. Fortuna Street, Banilad, Mandaue City, CebuAbout the RoleWe are hiring a Customer Care Specialist to join our growing clinic team You'll be the first point of contact for patients—providing excellent service, assisting with appointments, and ensuring...
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Customer Care Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines Dynata Full time ₱1,500,000 - ₱3,000,000 per yearWe are seeking a dynamic and results-drivenCustomer Care Specialistto join our team. This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing relationships with existing clients, identifying upsell opportunities, and converting inbound leads into loyal customers.Key ResponsibilitiesServe as the...
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Customer Care Specialist
2 weeks ago
Paranaque City, Calabarzon, Philippines Customer Frontline Solutions, Inc Full time ₱150,000 - ₱250,000 per yearJob Description:Acknowledge and email response to clientPhone call (Incoming and Outgoing)Assist walk-in clients - Residents and VisitorsProvide basic information to basic queries related to the project assignment (e.g. available amenities, house rules)Encoding and monitoring customer concernsReceive parcel deliveryIdentify and screen guests by coordinating...
