Document Control Specialist

4 days ago

Manila, National Capital Region, Philippines Philtrust Bank Full time ₱900,000 - ₱1,200,000 per year

Key Responsibilities:

• Draft, edit, and maintain IT policies, process documentation, and internal manuals.

• Work closely with IT teams to document workflows, standard operating procedures (SOPs), and system-related processes.

• Assist in preparing reports, presentations, and executive summaries for the CTO.

• Coordinate with other departments to gather and standardize IT-related documentation.

• Ensure proper version control and organization of IT documents in a central repository.

• Track and update documentation requirements to align with ongoing IT initiatives.

• Support the IT team with general administrative tasks related to documentation and process coordination.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.

• Strong technical writing and documentation skills.

• Familiarity with IT processes, policies, and best practices.

• Ability to structure and organize complex information clearly and concisely.

• Proficiency in documentation tools such as Microsoft Office and SharePoint.

• Excellent communication and coordination skills.

Nice-to-Have Skills:

• Experience in IT service management or process documentation.

• Understanding of IT frameworks such as ITIL or ISO standards.

• Basic knowledge of project coordination and reporting.

• Exposure to IT security and compliance documentation.

This role is an integral part of the IT Group, providing essential documentation and process support to enhance operational efficiency across IT functions.

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