
Customer Success
3 days ago
Join us if you want to turn AI conversations into real business outcomes — and grow into a solution expert in the era of AI-powered customer experience.
Location: Makati, Philippines
At
WIZ.AI
, we build smart voice AI that helps businesses communicate with customers in a more natural and efficient way. Now, we're inviting fresh graduates to join us as
Customer Success & Solutions Specialists (CSS)
— where you'll help top brands turn AI conversations into business results.
As a
CSS Specialist
, you help design and improve AI-powered conversations that solve real business problems. From onboarding to optimization, you'll play a key role in making our bots smarter — and driving measurable results for clients and their customers.
Why join us?
- Build skills in tech, communication, and business – all in one role
- Work directly with enterprise clients across Southeast Asia
- Learn how to turn conversations into business value
- Grow into a role that blends strategy, design, and customer success
What You'll Work On:
- Design AI conversations that fit different industries and users
- Decide when and how bots should engage – and what they should say
- Test, improve, and fine-tune bot performance
- Use data and feedback to make the bots smarter
- Work with internal teams to roll out new solutions
- Support clients through onboarding and training
Who We're Looking For
- Recent grads from any major (Business, IT, Communications, Engineering, etc.)
- Great communication in English and Filipino (Philippines); Chinese is a plus
- Curious, fast learner, and problem solver
- Passionate about how people, business, and tech come together
- Driven and ready to grow in a fast-paced environment
Ready to kickstart your AI career?
Apply now and join the
WIZ.AI
CSS Graduate Program
.
- Let's build the future of customer experience — one smart conversation at a time.
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