Customer Success

5 days ago

Makati City, National Capital Region, Philippines WIZ Full time ₱800,000 - ₱1,200,000 per year

Join us if you want to turn AI conversations into real business outcomes — and grow into a solution expert in the era of AI-powered customer experience.

Location: Makati, Philippines

At
WIZ.AI
, we build smart voice AI that helps businesses communicate with customers in a more natural and efficient way. Now, we're inviting fresh graduates to join us as
Customer Success & Solutions Specialists (CSS)
— where you'll help top brands turn AI conversations into business results.

As a
CSS Specialist
, you help design and improve AI-powered conversations that solve real business problems. From onboarding to optimization, you'll play a key role in making our bots smarter — and driving measurable results for clients and their customers.

Why join us?

  • Build skills in tech, communication, and business – all in one role
  • Work directly with enterprise clients across Southeast Asia
  • Learn how to turn conversations into business value
  • Grow into a role that blends strategy, design, and customer success

What You'll Work On:

  • Design AI conversations that fit different industries and users
  • Decide when and how bots should engage – and what they should say
  • Test, improve, and fine-tune bot performance
  • Use data and feedback to make the bots smarter
  • Work with internal teams to roll out new solutions
  • Support clients through onboarding and training

Who We're Looking For

  • Recent grads from any major (Business, IT, Communications, Engineering, etc.)
  • Great communication in English and Filipino (Philippines); Chinese is a plus
  • Curious, fast learner, and problem solver
  • Passionate about how people, business, and tech come together
  • Driven and ready to grow in a fast-paced environment

Ready to kickstart your AI career?

Apply now and join the
WIZ.AI
CSS Graduate Program
.

  • Let's build the future of customer experience — one smart conversation at a time.

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