Manager, Learning and Development

POSITION SUMMARY

The Jollibee Group University Manager provides support to the Jollibee Group University in the management of the company's learning entity, thereby cultivating individual and organizational knowledge and growth. They support the development of the global learning ecosystem and ensure that learning plans and their implementation enable the achievement of business results. They support the development of academies, curricula, instruction, and work closely with the business sponsors, SMEs in support of the organization's overall talent development strategy.

PRIMARY RESPONSIBILITIES

• Supports in the development and implementation of the overall learning strategy and operation
• Participates in the development of the JGU learning initiatives and services within the organization
• Partners with global and regional stakeholders to drive JGU initiatives and a continuous learning culture within the organization
• Monitors the execution of the policies and standards jointly defined and agreed on by the various Academies
• Participates in the identification, selection, and management of third-party vendors for JGU initiatives to ensure consistent application of the JGU learning strategies and policies
• Participates in the development and creation of solutions for the different JGU initiatives based on learning data and reports on learning requirements such as those gathered from learning needs analyses, and other data analytics on the effectiveness of and availability of specific learning interventions

Academies:

• Partners with the JGU Senior Manager and Business Sponsor to build Academy capability; develops, maintains, and enhances the Academy portfolio in consideration of existing and emerging capabilities
• Participates in the ADDIE process to support for yearly learning initiatives for global roll out, program offerings, curriculum and instruction, methods, etc.
• Supports the development of the Academy SMEs, trainers, and facilitators to enable them to champion the learner experience and promote the learning philosophy and other related policies in the areas of curriculum development, program content design, evaluations, and assessment

Curriculum and Instruction:

• Design and development of curriculum
• Participates in policy, process and standards reviews
• Designs and develops content development strategies for multiple modalities, platforms, and different audience types
• Develops systems, templates, and standards for curricular materials
• Support and reviews LMS usage and management in alignment with curricular requirements
• Participates in the development of annual learning plans and budgets for programs
• Develops solutions (e.g., instructor-led, virtual, eLearning, blended, etc.) that provide relevant, challenging, and productive learning experiences
• Participates in the assessment of learning needs and gaps in required capabilities/competencies
• Research and drafting of learning content
• Collaboration with SMEs to design and develop accurate, globally consistent training content (e.g. facilitator and learner materials, presentation media, job aids, and knowledge checks)
• Evaluates the effectiveness of curricula and improves learning content and methods based on learner data, instructor feedback, and external industry standards
• Participates in the creation of the global development program for internal learning resources (Facilitators, Trainers, and SMEs) and monitors, reviews its implementation
• Monitors and evaluates the performance of global internal learning resources
• Participates in the managing a community of practice for internal learning resources and provides a mechanism for best practice sharing
• Partners with JWS Learning Services on the database maintenance of internal learning resources

POSITION QUALIFICATIONS:

Education:

• Bachelor's degree in psychology, human resource management or business-related courses
• Master's degree in related field, a plus

Experience:

• 7+ years' experience in learning and development and corporate universities
• Experience managing global projects and working across multiple client groups and/or geographies
• Experience working with executives to influence and drive learning innovation and solutions
• With strong background in HR business partnering a plus

Competencies:

• Expertise in L&D models and frameworks, curriculum design and development, instructional models design and framework, measurement and assessment models
• Knowledge in learning technology (LMS, LXPs)
• Knowledge in current developments in the space of open content (e.g. OERs)
• Strong verbal and written communication and presentation skills
• Deep understanding of the different functions and functional relationships
• Strong project management and organization skills
• Consulting skills
• Continuous self-education on the latest trends and practices in learning