Customer Service Representative

22 hours ago

Work from Home, Philippines 8ee43fc1-3dce-4d3d-95f4-c5c6f88f7f5e Full time ₱300,000 - ₱600,000 per year

HOW TO APPLY:

Complete this form:

Job description: OUTBOUND CUSTOMER SALES SUPPORT

We are seeking a highly organized and customer-focused individual to join our team as an Outbound Customer Sales Support. In this dynamic role, you will be responsible for handling customer inquiries through various communication channels, including calls, SMS, email, Facebook, and Instagram. Additionally, you will play a crucial role in organizing and managing essential administrative tasks such as booking coordination and CRM management.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries through phone calls, SMS, email, and social media platforms like Facebook and Instagram.
  • Organize and store essential documents and data in Google Drive and Google Sheets/Excel for easy access and reference.
  • Collaborate with the team using Notion for project management and documentation.
  • Communicate schedule changes to coaches and customers as needed.
  • Address payment-related inquiries and discrepancies.

Qualifications:

  • Excellent organizational and time management abilities.
  • Proficiency in using CRM software, Google Suite (Gmail, GCAL, GDrive, GSheets/Excel), Notion, WhatsApp, and Zapier.
  • Prior experience in administrative or customer support roles is preferred.
  • Detail-oriented with a commitment to accuracy and data integrity.
  • Ability to adapt to a fast-paced and changing environment.
  • We offer a starting pay of 25,000 PHP and a raise after the probation period. Quarterly evaluation for bonus and raise

Salary: 25, ,000 based on experience

Benefits:

  • Flexible schedule
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Supplemental Pay:

  • Bonus pay
  • Tips

Job Type: Full-time

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote

Job Type: Full-time

Benefits:

  • Work from home

Work Location: Remote

Job Type: Full-time

Pay: Php25, Php50,000.00 per month

Benefits:

  • Flexible schedule
  • Flextime
  • Paid training
  • Pay raise
  • Work from home

Work Location: Remote

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