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logistics – customer service supervisor

2 weeks ago

Makati City, National Capital Region, Philippines Upsurge Consulting Full time ₱360,000 - ₱480,000 per year

Job description

  • Strong understanding and hands-on experience in shipment handling, documentation, customs clearance, and transportation scheduling across various modes.
  • In-depth knowledge of all relevant regulations, including customs, IATA, and local trade laws.
  • Above-average understanding of international shipping regulations, customs procedures, and proficiency in relevant logistics software.
  • Proven ability to identify and lead improvements in operational transactions.
  • Demonstrated capability to maintain high service standards with a track record of meeting or exceeding key performance indicators (KPIs).
  • Excellent verbal and written communication skills for effective collaboration with both internal teams and external stakeholders.

Qualifications:

  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • At least 3 years of experience in logistics operations, with 2 years in a supervisory role.
  • Strong leadership, organizational, and problem-solving skills.
  • Proficiency in logistics software (e.g., WMS, TMS) and MS Office applications.

Job Type: Full-time

Pay: Php35, Php40,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Education:

  • Bachelor's (Preferred)

Experience:

  • Logistic Operations: 3 years (Required)
  • Supervisory level: 2 years (Required)

Work Location: In person