
Head Office Operations
7 days ago
OPERATIONS/EUM OFFICER
DUTIES AND RESPONSIBILITIES:
EUM OFFICER
1. Always act as an advocate of the company and represent Management appropriately.
2. Confers with department supervisors to arrange for motor vehicles and equipment to be released
from the service for inspection, service, or repair.
3. Establishes policies for inspection, maintenance, and repair of vehicles; schedules repairs; assigns and directs activities of service and repair personnel; and follows up on repairs being made
4. Authorizes and arranges for the purchase of supplies, tools, and machinery.
5. Consults with officials of operating and servicing divisions on vehicle replacement needs.
6. Contracts for repair services not performed in the shop.
7. Directs and coordinates the daily activities of mechanics. Provides technical and administrative
assistance and guidance. Prioritize and schedule jobs.
Examines vehicles and equipment to determine the nature and extent of damage or malfunction.
9. Plans work procedures using knowledge obtained from technical manuals and experience.
Oversees purchase of vehicles, equipment, tools, and supplies. Determines specifications
("spec out") of new vehicles and equipment.
12. Conducts road testing of truck drivers.
OPERATIONS OFFICER
Manages, plans, organizes, directs, and oversees the whole warehousing and logistics operations/services
of the company with an objective of customer satisfaction.
Develops and introduces yearly strategies and plans for the logistics and warehouse operations-related systems, procedures, and policies for the continual improvement and competitiveness of the branch/company services.
Ensures that all quality management plans and objectives are discussed amongst all team members and attained.
Ensures that all operational-related systems, procedures, and policies are effectively and timely implemented.
Ensures accurate and timely submission of all required reports of the section.
Manages and controls persons under his supervision.
Develops and imparts to the organization an up-to-date knowledge of the characteristics, strengths, and weaknesses of logistics operations.
Increase branch's productivity thru an efficient, smart, and beneficial utilization of company resources and adaptation of new techniques and strategies relative to logistics and warehouse operations.
Ensures all customer complaints are properly and timely attended, from reporting of incident, investigation, and prevention from recurrence.
10. Ensures that all supervisors under his department are properly and timely evaluated.
11. Responsible for overseeing the regular upkeep, maintenance, and condition of all equipment (truck, trailer, and forklift) in coordination with the Equipment Repair & Maintenance (ERM) Section and Branch Manager.
12. Reports to the Branch Manager on matters relating to the profitability strategies, throughput concerns, and other related issues in both logistics and warehouse operations.
13. Attends client meetings/calls pertaining to operations planning and execution, and concerns/complaints.
14. Checks and corrects the completeness and accuracy of the status of all deliveries through Daily Booking, Delivery and Billing Status Report, and the Daily Delivery Receipt Monitoring Record not later than 5 pm every day.
15. Acts as any of the supervisors under the operation section, in case of absence and leave.
16. Motivates, trains, and coaches all of his subordinates to perform well.
Performs other tasks that may be assigned from time to time
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