Customer Service

3 days ago


Cebu City, Central Visayas, Philippines Clu Forwarding Full time ₱150,000 - ₱250,000 per year

About the role

Clu Forwarding is seeking a talented and driven Customer Service professional to join our team in Cebu City, Cebu. This full-time role will allow you to make a real impact within our growing organisation, without the need for prior BPO experience. You will be the first point of contact for our valued customers, delivering exceptional service and support.

What you'll be doing

  1. Responding to customer enquiries and requests via phone, email, and chat channels
  2. Resolving customer issues in a timely and efficient manner
  3. Providing accurate information and guidance to customers
  4. Identifying opportunities to improve customer experience and recommend solutions
  5. Maintaining detailed records and documentation of customer interactions
  6. Collaborating with cross-functional teams to ensure seamless customer service

What we're looking for

  1. Strong communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
  2. Excellent problem-solving and critical thinking abilities to effectively address customer concerns
  3. Commitment to delivering exceptional customer service and a genuine desire to help others
  4. Ability to remain calm and composed under pressure
  5. Familiarity with customer service software and technology, or a willingness to learn
  6. High school diploma or equivalent

What we offer

At Clu Forwarding, we are committed to fostering a supportive and inclusive work environment. We offer a competitive salary, opportunities for career advancement, and a range of benefits to support your overall well-being. Our goal is to help you thrive and reach your full potential.

About us

Apply now to become our next Customer Service superstar



  • Cebu City, Central Visayas, Philippines Helpro Service Cooperative Full time ₱150,000 - ₱250,000 per year

    At least high school graduateWith sales experienceWith pleasing personalityWith customer-friendly approachJob Description:Greet customers warmly and determine their needs.Provide knowledgeable assistance and guidance on products.Meet or exceed individual and store sales goals.Process transactions accurately through the POS system.Handle returns, exchanges,...


  • Cebu City, Central Visayas, Philippines Customer Frontline Solutions, Inc Full time ₱150,000 - ₱250,000 per year

    Job Description:Performs operational / technical tasks under set directions, policies, guidelines and procedures in implementing the following teller services:Receipt and processing of transactional services to customersReconciliation of collections, exceptionsVerification of bank deposit slipsDaily transfer of cash collectionsPreparation of necessary...


  • Cebu City, Central Visayas, Philippines VICTORIAN PLACEMENT AGENCY Full time ₱150,000 - ₱250,000 per year

    About the role We are seeking a motivated and customer-focused Customer Services Advisor to join our team in Cebu City, Cebu. As a Customer Services Advisor, you will play a vital role in delivering exceptional customer service to our clients. Working in a full-time, onsite position, you will be responsible for handling customer inquiries, resolving issues,...


  • Cebu City, Central Visayas, Philippines AROUND THE WORLD MANPOWER SERVICES INC. Full time ₱80,000 - ₱120,000 per year

    About the roleJoin the dynamic team at Around the World Manpower Services Inc. as a Customer Service Representative. This full-time position based in Santa Rosa City Laguna will have you playing a key role in delivering exceptional customer service through virtual processes. With a focus on call centre and customer service, this is an exciting opportunity to...


  • Cebu City, Central Visayas, Philippines SUNRISE SEARCH & SUPPORT INC Full time $30,000 - $40,000 per year

    About the role This is a full-time Customer Service Representative role based in Cebu City, Cebu. You will be responsible for providing exceptional customer service to clients through inbound and outbound calls and email correspondence. The role is focused on supporting customers with their financial accounts.What you'll be doingRespond to inbound customer...


  • Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    We are seeking enthusiastic and service-oriented individuals to join our Customer Service team in Cebu. Whether you're a recent graduate or exploring a career shift, this role offers an exciting entry into the vibrant world of customer support. No prior experience is necessary, as we provide comprehensive training—ust bring your strong communication skills...


  • Cebu City, Central Visayas, Philippines CORPORATE VISIONS INC Full time ₱250,000 - ₱450,000 per year

    About the role This is an exciting opportunity to join the customer service team at CORPORATE VISIONS INC' as a Customer Service Representative in our Cebu call centre. We are seeking dedicated individuals who are passionate about delivering exceptional customer experiences. In this full-time role, you will be responsible for providing professional and...


  • Cebu City, Central Visayas, Philippines SUNRISE SEARCH & SUPPORT INC Full time ₱150,000 - ₱250,000 per year

    About the role We are seeking a dedicated and skilled Customer Service Representative to join our dynamic team at Sunrise Search & Support Inc'. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional customer service and support to ensure their satisfaction. This is a full-time role based in...


  • Cebu City, Central Visayas, Philippines PAMOCOR Group of Companies Full time ₱250,000 - ₱500,000 per year

    The Customer Service Associate is responsible for supporting the Customer Service team by addressing customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. This role involves direct interaction with customers through various communication channels, including phone, email, and chat. The ideal candidate will possess...


  • Cebu City, Central Visayas, Philippines Helpmate Full time ₱360,000 per year

    Lead and manage the customer service team to ensure exceptional service is delivered to all customers.Develop and implement customer service policies, procedures, and standards.Handle complex customer inquiries and complaints, ensuring resolution and customer satisfaction.Monitor and analyze customer service metrics (e.g., CSAT, NPS, response time) and...