Customer Service Representative
2 days ago
We are seeking enthusiastic and service-oriented individuals to join our Customer Service team in Cebu. Whether you're a recent graduate or exploring a career shift, this role offers an exciting entry into the vibrant world of customer support. No prior experience is necessary, as we provide comprehensive training—ust bring your strong communication skills and eagerness to learn.
As a Customer Service Representative, you will serve as the frontline of our operations, assisting customers with their concerns, processing inquiries, and delivering excellent service throughout every interaction. Your key responsibilities will include handling customer inquiries via phone, email, or chat professionally, providing accurate information about our products or services, resolving issues efficiently, documenting and updating customer records, and collaborating with team members and supervisors to enhance service quality.
Qualifications:
- At least a high school or senior high school graduate
- Strong verbal and written English communication skills
- Basic computer navigation and typing skills
- Willingness to work on shifting schedules
- No customer service experience required – training will be provided
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