NO Call Center Experience REQUIRED in Cebu

3 days ago

Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time ₱150,000 - ₱250,000 per year

About the role

Talent Outsourcing Channel Solutions' is seeking passionate individuals to join our dynamic team as customer service representatives in our Cebu call centre. This is a full-time position, offering the opportunity to work in a supportive and collaborative environment, without any prior call centre experience required.

What you'll be doing

  • Provide exceptional customer service through inbound and outbound calls, handling a wide range of inquiries and resolving customer concerns
  • Respond to customer queries and issues in a professional and empathetic manner
  • Accurately document customer interactions and maintain detailed records
  • Contribute to continuous process improvements and suggest ways to enhance the customer experience
  • Collaborate with team members to share best practices and support each other's development

What we're looking for

  • Strong communication and interpersonal skills, with the ability to engage customers in a friendly and professional manner; No BPO experience Required
  • Excellent problem-solving and critical thinking skills to effectively address customer needs
  • Adaptability and the willingness to learn, as you'll be working in a dynamic, fast-paced environment
  • Attention to detail and the ability to multitask and prioritise tasks effectively
  • A positive, customer-centric attitude and a genuine desire to provide exceptional service

What we offer

At Talent Outsourcing Channel Solutions', we are committed to creating an environment where our employees can thrive. We offer competitive salaries, opportunities for career advancement, and a range of benefits, including:

- Comprehensive health insurance coverage

- Generous holiday and leave entitlements

- Ongoing training and development programmes

- Team-building and social activities

- Discounts on various products and services

About us

Talent Outsourcing Channel Solutions' is a leading provider of customer service solutions, with a strong presence in Cebu, Philippines. We pride ourselves on our commitment to delivering exceptional service and creating a positive work environment for our employees. Join our team and be a part of our ongoing success story.

Apply now to start your journey with Talent Outsourcing Channel Solutions'

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