Customer Service for Telecommunications Account

1 day ago


Cebu City, Central Visayas, Philippines TORCH Solutions Full time $104,000 - $130,878 per year

We areseeking a dedicated and customer-focused Customer Service Representative to join our dynamic team in Cebu Central Visayas. As a Customer Service Representative, you will play a crucial role in providing exceptional non-voice customer service to our telecommunications client, ensuring their needs are met efficiently and effectively.

What you'll be doing

  1. Responding to customer inquiries and requests via email, chat, and other non-voice communication channels
  2. Resolving customer issues and concerns in a timely and professional manner
  3. Providing accurate information about products, services, and company policies
  4. Maintaining detailed records of customer interactions and communications
  5. Identifying opportunities for process improvements and providing feedback to management
  6. Collaborating with cross-functional teams to ensure a seamless customer experience

What we're looking for

  1. Excellent written communication skills with the ability to convey information clearly and concisely
  2. Strong problem-solving and critical thinking skills to effectively address customer concerns
  3. Proficient in using customer service software, databases, and other relevant tools
  4. A customer-centric mindset with a genuine passion for delivering exceptional service
  5. Demonstrated experience in a customer service or call centre environment, preferably in the telecommunications industry
  6. Fluency in English, both written and verbal

If you're ready to join a growing and dynamic team, we encourage you to apply now



  • Cebu City, Central Visayas, Philippines TalentSync Training and Development Full time ₱600,000 - ₱1,200,000 per year

    We are seeking a dedicated and experienced Customer Service Representative to join our growing team. As a Customer Service Representative for our Telecommunications account, your primary responsibility will be to provide exceptional non-voice customer service to our valued clients in Central Cebu City, Cebu. This is a full-time position offering a...


  • Bacolod City, Western Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    OverviewCustomer Service Specialist for Telecommunication Account at Talent Outsourcing Channel Solutions.QualificationsExperienced is preferred but not requiredMust be fully vaccinatedWilling to work on-site in Bacolod CitySalary: up to PHP 18K per monthJob detailsSeniority level: Entry levelEmployment type: Full-timeJob function: OtherIndustries: Human...


  • Cebu City, Central Visayas, Philippines beBeeCommunications Full time ₱150,000 - ₱250,000

    Telecommunication Role OverviewWe are seeking a highly skilled professional to fill the Telecommunication Associates (CSR) role in Bacolod City. This full-time position requires excellent communication skills, computer literacy, and the ability to work in shifting schedules.Amenable to work full time and in shifting schedulesExcellent communications...


  • Cebu City, Central Visayas, Philippines Broader Horizon Services OPC Full time ₱25,000 - ₱27,000 per year

    Exciting Opportunity: Join Our UK Telco Customer Service TeamLocation: Kepwealth Center, Cebu City, Cebu, Philippines |  Shift: 3:15 PM – 12:45 AM PH Time |  Full-Time, Office-Based | Sat - Sun OffAre you an experienced customer service professional with a background in telecommunications? Looking to grow your career with a dynamic, UK-based B2B...


  • Bacolod City, Western Visayas, Philippines beBeeSupport Full time $30,000 - $40,000

    Customer Support AdministratorWe are seeking a highly skilled and motivated Customer Support Administrator to join our growing global telecommunications team. The ideal candidate will provide quality customer service, have strong task management skills, and be able to identify problems and provide constructive resolution.The successful applicant will manage...


  • Bacolod City, Western Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    Seize this rewarding opportunity and benefit from the advantages it offersJOIN US in our Telecommunications Accounts, located right here in Bacolod. Don't miss out on this chance APPLY TODAYQualifications:• High School/Senior High School Graduates• Excellent Communication Skills• No BPO Experience Required, Freshers are welcomeHurry up Apply now


  • Cebu City, Central Visayas, Philippines beBeeAccounting Full time ₱540,000 - ₱720,000

    Job Opportunity:">We are seeking a skilled professional to fill the role of Customer Service Representative - Accounting. The ideal candidate will possess excellent communication and problem-solving skills, with a strong background in accounting principles.">Key Responsibilities:">Provide exceptional customer service through timely responses to inquiries via...


  • Cebu City, Central Visayas, Philippines beBeeprocurement Full time ₱250,000 - ₱450,000

    Procurement SpecialistWe are seeking a highly skilled and organized Procurement Specialist to join our team. As a key member of our operations department, you will be responsible for sourcing high-quality telecommunications solutions for our clients.Key Responsibilities:Market Research: Conduct regular market research to ensure we are using the best vendors...


  • Cebu City, Central Visayas, Philippines STACKPH Full time

    WHAT:We are HIRING for a Telco Account WHEN:Start Dates: August 22, 2025 WHERE:Virtual Hiring ProcessFinal Job location: Cebu IT Park WHO:We're looking for:-High School Graduates-College Graduates / Undergraduate-Newbies are welcome to apply-18 years old and above-Conversive in English communication skills WHY JOIN US:- Salary Package starts at ₱20,000 to...


  • Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time ₱30,000 - ₱50,000

    Job Title: Customer Service Representative">Deliver Exceptional Customer Experience">As a valued member of our customer-facing team, you will be responsible for delivering top-notch customer service and technical support to premier clients in the telecommunications industry.">You will address complex customer inquiries, troubleshoot service issues, assist...