Associate Level- Customer Service Representative

3 days ago

Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time

Company Description

For the past five years, Stark Asia Solutions Inc. has taken immense pride in delivering exceptional outsourcing services both within Metro Manila and beyond. Guided by our core values of professionalism, integrity, transparency, and a drive for results, we have shaped a distinct identity in the outsourcing industry. We possess extensive experience in sectors such as BPO, Technology, Banking and Finance, Medical Services, Hospitality, Telecommunications, Human Resources, Retail, and Project Management. Connect with us on LinkedIn for updates on our projects, industry insights, and opportunities to collaborate.

Role Description

This is a full-time on-site role located in Cebu for a Call Center Agent. The Call Center Agent will be responsible for handling customer inquiries, providing customer support, and ensuring customer satisfaction. Day-to-day tasks will include managing incoming calls, addressing customer concerns, providing accurate information, and solving customer issues efficiently. The agent will play a vital role in delivering high-quality customer service.

Main Qualifications

  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Interpersonal Skills
  • Computer Literacy
  • Ability to work on-site in Cebu
  • Excellent communication and problem-solving skills
  • Willingness to work in shifts
  • No previous BPO experience required but is a plus.

Job Types: Full-time, Permanent

Pay: Up to Php22,610.00 per month

Benefits:

  • Company events
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Application Question(s):

  • Highest educational attainment:
  • Total BPO International voice experience:
  • Active email:
  • Unemployed?

Education:

  • Senior High School (Required)

Language:

  • English (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person

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