Customer Service Representative

3 days ago


Caloocan City, National Capital Region, Philippines Sapient Global Services Full time

​Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro Manila

If you're a high school graduate (old curriculum) and excited to work onsite, this opportunity is for you

Your Key Responsibilities

  • Respond to customer questions, concerns, and complaints promptly and professionally.
  • Help customers with order placement, returns, and exchanges.
  • Forward complex issues to the relevant departments when needed.
  • Provide product recommendations tailored to customers' needs and preferences.
  • Maintain accurate records of customer interactions, transactions, and feedback.

Perks You'll Enjoy

  • Competitive salary
  • HMO on Day 1
  • One-day hiring process
  • Flexible shifts: Day, Night, and Graveyard
  • Voice and Non-voice accounts available

Job Types: Full-time, Permanent

Pay: Up to Php28,000.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • On-site parking
  • Paid training
  • Pay raise

Work Location: In person



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