Customer Service Representative
4 days ago
Job Summary:
The CSR will provide frontline support for clients using our POS system, assisting with inquiries, troubleshooting, and ensuring excellent customer service. This role requires strong communication skills, technical aptitude, and a customer-oriented approach.
Responsibilities:
- Respond to customer inquiries via phone, email, Viber, or MS Teams.
- Assist with POS installation, setup, and troubleshooting.
- Escalate complex technical concerns when needed.
- Maintain accurate service records in the CRM system.
- Educate clients on system features, updates, and best practices.
Qualifications:
- Bachelor's Degree in Business Management, Operations Management, IT, Computer Science, or equivalent.
- Proficiency with computers and POS software.
- Customer-oriented, with strong communication and problem-solving skills.
- Fresh graduates are welcome; must be willing to learn.
- Preferably with own laptop and stable internet connection.
Work Setup:
- Hybrid arrangement.
- Recruitment process conducted via Viber and/or MS Teams.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php18, Php19,000.00 per month
Benefits:
- Company events
- Free parking
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
Work Location: In person
-
customer service representative
4 days ago
Caloocan City, National Capital Region, Philippines Clu Forwarding Full time ₱15,000 - ₱30,000 per yearAs the company's Customer Service Representative, you are responsible for:Attends to customer calls attentively, politely and in a timely mannerIn charge in customer service calls ticketing and handling customer complaintsAdheres to standards and guidelines of service call ticketingBe willing, able and capable of performing any job function as neededTo be a...
-
Customer Service Representative
6 days ago
Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱360,000 per yearTSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...
-
Customer Service Representative
6 days ago
Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱104,000 - ₱130,878 per yearJob Description:As a Customer Service Representative for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...
-
Customer Service Representative
6 days ago
Quezon City, National Capital Region, Philippines Fastrising Full time ₱40,000 per yearCompany DescriptionUp to 40k offerRole DescriptionThis is a full-time on-site role for a Customer Service Representative located in Quezon City. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, managing customer experience, and handling customer service inquiries. Day-to-day...
-
Customer Service Representative
6 days ago
Quezon City, National Capital Region, Philippines GAIC Professional Services Inc. Full timeCompany DescriptionGAIC Professional Services Inc. is an Outsourcing and Consulting Services company that caters to clients across various industries and sectors. As a subsidiary of EEI, it serves as the internal professional services arm, dealing with technology-driven solutions. GAIC Professional Services is committed to providing innovative and effective...
-
Customer Service Representative
1 week ago
Quezon City, National Capital Region, Philippines SYSPRO Full time ₱312,000 - ₱420,000 per yearThis is a full-time, on-site role for a Customer Service Representative located in BRIDGETOWN QC. The Customer Service Representative will handle day-to-day tasks such as managing customer inquiries and ensuring customer satisfaction.Qualifications[1] Minimum of 6 months BPO experience[2] HS Graduate or SHS Graduate[3] Customer Satisfaction and Customer...
-
Customer Service Representative
1 week ago
Quezon City, National Capital Region, Philippines Chris Sports Plaza Inc. Full time ₱200,000 - ₱240,000 per yearCustomer Service RepresentativeJob Description:· Handling inquiries from customers online· Providing basic product information and assisting in generating sales, processing returns and issuing receipts· Assisting in resolving order/product complaints and escalating issues when necessary· Communicating with warehouse and other internal partners·...
-
Customer Service Representative
6 days ago
Caloocan City, National Capital Region, Philippines Sapient Global Services Full timeAre you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro ManilaIf you're a high school graduate (old curriculum) and excited to work onsite, this opportunity is for youYour Key ResponsibilitiesRespond to customer questions, concerns, and complaints promptly and...
-
Customer Service Representative
1 week ago
Quezon City, National Capital Region, Philippines Concept Specialist Full time ₱144,000 - ₱432,000 per yearThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy...
-
Customer Service Representative
6 days ago
Quezon City, National Capital Region, Philippines Lean Solutions Group Inc. Full time ₱228,000 per yearECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing &...