Customer Service Representative
20 hours ago
Company Description
GAIC Professional Services Inc. is an Outsourcing and Consulting Services company that caters to clients across various industries and sectors. As a subsidiary of EEI, it serves as the internal professional services arm, dealing with technology-driven solutions. GAIC Professional Services is committed to providing innovative and effective solutions to meet the unique needs of its clients.
Role Description
This is a full-time on-site role for a Customer Service Representative, located in Quezon City. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks will include addressing customer inquiries, resolving issues, and maintaining a high level of customer service.
Qualifications
- Customer Service, Customer Support, and Customer Service Representatives skills
- Customer Satisfaction and Customer Experience skills
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks efficiently
- Strong problem-solving skills
- Previous experience in a similar role is a plus
- High school diploma or equivalent required; additional education or training is a plus
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