Coordinator Support Specialist

1 week ago

Work from Home, Philippines Elder Care Homecare Full time ₱600,000 - ₱700,000 per year

Elder Care Homecare is seeking a dynamic Coordinator Support Specialist contractor. We are a private pay homecare agency servicing Westchester County, Long Island, and the New York Metro Area, with additional expansion planned within the next year. This is a work from home role based in Davao Region, Philippines.

Elder Care has been in operation for over seven years, however our growth has dramatically increased over the last two.

As an Coordinator Support, you will be responsible for connecting with our clients and caregivers. The ideal candidate will have customer service experience, be able to build trust and operate with empathy, and have flexibility with their schedule. On a company wide level we hope you can help to support Elder Care Homecare's growth, mission, and goals of Growing Stronger Together.

If you think you'd be a great fit and have a desire to make a difference in patient's lives, we would love to meet you

Responsibilities:

  • Connecting with our clients and caregiver teams outside of regular EST hours
  • Foster an alliance with Clients and Families regarding the schedule and care
  • Optimize Caregiver's availability based on Client needs
  • Confirm schedules with both Caregivers and Clients - communicating any changes
  • Communicate with the Billing Dept. and verify Caregiver attendance
  • Connect with HR Dept. regarding Caregiver's performance and employment
  • Assist in the support and growth of our Caregivers
  • Perform other administrative tasks and duties as assigned

What We're Looking For:

  • 1+ years experience in Customer Service
  • Proficiency with Clear Care Software is a plus
  • Must have experience working in an office setting
  • History of being efficient and organized while multi-tasking
  • Ability to think critically to resolve disputes
  • Flexibility around schedule

Job Type: Full-time

Pay: Php600, Php700,000.00 per year

Benefits:

  • Work from home

Experience:

  • BPO: 2 years (Required)

Work Location: Remote

  • Support Specialist

    1 week ago

    Work from Home, Philippines DeleGreat Full time ₱184,800 per year

    Job SummaryWe're looking for a dependable and proactive Support Specialist (After-Hours) to handle urgent or emergency calls outside of standard business hours. This role ensures that residents, clients, and team members receive timely support when unexpected issues arise.The ideal candidate communicates clearly in English, stays calm under pressure, and can...

  • Medical Support Specialist

    2 weeks ago

    Work from Home, Philippines Sphere Rocket VA Full time ₱250,000 - ₱500,000 per year

    We are seeking a detail-oriented and patient-focused Medical Support Specialist to assist in day-to-day clinical operations, patient communication, and administrative coordination. This role requires strong communication skills, familiarity with medical systems, and experience handling patient data with care and confidentiality.Key ResponsibilitiesCall &...

  • Technical Support Specialist

    2 weeks ago

    Work from Home, Philippines Ala Tali Full time A$8,000 - A$12,000 per year

    Who We AreRoyal Vending is a leading supplier of vending machines and vending business packages in Australia and New Zealand, with a growing presence in Europe. We provide high-quality machines, innovative solutions, and dependable support. Our team of nearly 50 professionals across ANZ and offshore works together to deliver complete business packages that...

  • Associate Support Specialist

    2 weeks ago

    Work from Home, Philippines Zywave, Inc. Full time ₱400,000 - ₱600,000 per year

    Zywave provides unique, industry-leading solutions for insurance brokers, and is hiring an Associate Support Specialist to help maintain our level of excellence. A Zywave Associate Support Specialist will provide problem resolution for partners in a fast-paced and evolving environment, clearly communicating technical solutions, while working both...

  • Conference Coordinator

    2 weeks ago

    Work from Home, Philippines Engineering Institute of Technology Full time ₱784,000 - ₱832,000 per year

    About UsIDC Technologies, subsidiary company of Engineering Institute of Technology we organise technical engineering conferences worldwide, bringing together industry professionals and technical specialists across critical engineering sectors. Our conferences provide practical, high-impact learning experiences in key global markets.About the RoleWe are...

  • Design Operations Coordinator

    2 weeks ago

    Work from Home, Philippines Frost Design & Consulting Group, Inc. Full time ₱25,000 - ₱50,000 per year

    Job Description:Full-Time | Work From Home | Design Team Support & Project CoordinationWe're looking for a Design Operations Coordinator to help streamline our design team's workflows, improve project organization, and support day-to-day operations. This role is ideal for someone with a UI/UX or product design background who loves structure, communication,...

  • Education Technology Support Specialist

    2 weeks ago

    Work from Home, Philippines BSDCD Limited Full time ₱300,000 per year

    POSITION DETAILSOur company is searching for a personable and passionate individual to join our growing team. We are looking for a self-learner who shares our mission to make the learning and understanding of technology and design accessible to all students and teachers. As a Technical Support Specialist you will help our global network of teachers and...

  • Tech and AI Support Specialist

    2 weeks ago

    Work from Home, Philippines Multiplymii Full time ₱840,000 - ₱1,200,000 per year

    About the CompanyOur client is a fast-growing digital health company helping specialist medical doctors focus on care, not paperwork. Their AI-powered tools streamline clinical documentation and patient communication, enabling clinicians to spend more time with patients.They pride themselves on 'white glove', high-quality customer support. With hundreds of...

  • HVAC Estimation and Sales Support Specialist

    2 weeks ago

    Work from Home, Philippines OVA Virtual Full time ₱840,000 per year

    We are looking for a HVAC Estimation and Sales Support Specialist to join our heating solutions team. This role bridges customer service, technical product support, and sales enablement. You will work with contractors, electricians, and customers to provide accurate product recommendations, review technical drawings, and support the sales process with...

  • General Specialist

    1 week ago

    Work from Home, Philippines Sphere Rocket VA Full time ₱30,000 - ₱60,000 per year

    We are seeking a detail-oriented and proactive General Specialist to support real estate operations, transaction coordination, and administrative processes. This role plays a key part in keeping transactions organized, ensuring compliance with deadlines, and maintaining smooth communication between clients, agents, and partners.Key...