Coordinator Support Specialist
1 week ago
Elder Care Homecare is seeking a dynamic Coordinator Support Specialist contractor. We are a private pay homecare agency servicing Westchester County, Long Island, and the New York Metro Area, with additional expansion planned within the next year. This is a work from home role based in Davao Region, Philippines.
Elder Care has been in operation for over seven years, however our growth has dramatically increased over the last two.
As an Coordinator Support, you will be responsible for connecting with our clients and caregivers. The ideal candidate will have customer service experience, be able to build trust and operate with empathy, and have flexibility with their schedule. On a company wide level we hope you can help to support Elder Care Homecare's growth, mission, and goals of Growing Stronger Together.
If you think you'd be a great fit and have a desire to make a difference in patient's lives, we would love to meet you
Responsibilities:
- Connecting with our clients and caregiver teams outside of regular EST hours
- Foster an alliance with Clients and Families regarding the schedule and care
- Optimize Caregiver's availability based on Client needs
- Confirm schedules with both Caregivers and Clients - communicating any changes
- Communicate with the Billing Dept. and verify Caregiver attendance
- Connect with HR Dept. regarding Caregiver's performance and employment
- Assist in the support and growth of our Caregivers
- Perform other administrative tasks and duties as assigned
What We're Looking For:
- 1+ years experience in Customer Service
- Proficiency with Clear Care Software is a plus
- Must have experience working in an office setting
- History of being efficient and organized while multi-tasking
- Ability to think critically to resolve disputes
- Flexibility around schedule
Job Type: Full-time
Pay: Php600, Php700,000.00 per year
Benefits:
- Work from home
Experience:
- BPO: 2 years (Required)
Work Location: Remote
-
Support Specialist
7 days ago
Work from Home, Philippines DeleGreat Full time ₱184,800 per yearJob SummaryWe're looking for a dependable and proactive Support Specialist (After-Hours) to handle urgent or emergency calls outside of standard business hours. This role ensures that residents, clients, and team members receive timely support when unexpected issues arise.The ideal candidate communicates clearly in English, stays calm under pressure, and can...
-
Medical Support Specialist
2 weeks ago
Work from Home, Philippines Sphere Rocket VA Full time ₱250,000 - ₱500,000 per yearWe are seeking a detail-oriented and patient-focused Medical Support Specialist to assist in day-to-day clinical operations, patient communication, and administrative coordination. This role requires strong communication skills, familiarity with medical systems, and experience handling patient data with care and confidentiality.Key ResponsibilitiesCall &...
-
Support Specialist
2 weeks ago
Work from Home, Philippines SOS - Simple Operating Systems Full time ₱300,000 - ₱360,000 per yearSOS consulting is an expert software implementation business that provides software to clients all over the world. We have a team of developers who help their business to implement Zoho One to streamline their business process.We are looking for Support SpecialistResponsibilities:Keeps customer informed of how and when problems are resolvedManage and...
-
Training Specialist
2 days ago
Work from Home, Philippines SMA Support Services Full time ₱468,000 - ₱624,000 per yearDescriptionAssists recruitment team during the initial and final interview process by conducting LPA (language proficiency assessment) of each applicant. The LPA results become a recommendatory basis for the applicant's Final Interview phase.Assists HR Specialists in the orientation process prior to the training session. Provides new hires additional...
-
Associate Support Specialist
1 week ago
Work from Home, Philippines Zywave, Inc. Full time ₱400,000 - ₱600,000 per yearZywave provides unique, industry-leading solutions for insurance brokers, and is hiring an Associate Support Specialist to help maintain our level of excellence. A Zywave Associate Support Specialist will provide problem resolution for partners in a fast-paced and evolving environment, clearly communicating technical solutions, while working both...
-
Philippines - IT Support Specialist
3 days ago
Work from Home, Philippines TEEM Full time $30,000 - $60,000 per yearIT Support SpecialistAt Teem, we believe technology should empower people—not frustrate them. We're looking for a curious, resourceful, and proactive IT Support Specialist to join our team. This role is perfect for someone who enjoys solving technical puzzles, thrives in a fast-paced environment, and is passionate about helping others succeed through...
-
Google Ads and Meta Ads Specialist
2 days ago
Work from Home, Philippines Galilee Business Support Services Full time ₱720,000 - ₱900,000 per yearAbout the RoleWe are looking for a Google and Meta Ads Specialist to manage and grow PPC campaigns across Google Ads and Meta Ads. This role will take ownership of onboarding new clients, setting up campaigns, creating ad assets, monitoring performance, and delivering insights that drive client success.You will work closely with the Studio Lead and report...
-
Support Services Specialist
1 week ago
Work from Home, Philippines Kruew Full time ₱25,000 per yearPOSITION SUMMARY:The Support Services Specialist provides Managed Services Plus clients with a high level of customer satisfaction and necessary support through an internal ticketing system. This position is responsible for helping resolve client issues, providing Tier 1 support for client ticketing system and assisting with managing key accounts.This role...
-
Customer Support Coordinator
3 days ago
Work from Home, Philippines Virtua Outsourcing Solutions Full time ₱31,200 - ₱52,000 per yearAre you a proactive communicator who thrives on helping others and keeping things organized? Join our team as a part-time Customer Service Coordinator, working from the comfort of your own home. You'll be the vital link between our customers and field representatives, managing communications and scheduling with flexibility and purpose.Key...
-
Administrative Support Specialist
1 week ago
Work from Home, Philippines Cleardesk Full time $12,000 - $24,000 per yearJob InformationDate Opened09/17/2025Job TypeFull timeIndustryOther/Not ClassifiedRemote JobJob DescriptionThis is a remote position.Are you detail-oriented, proactive, and tech-savvy? Do you enjoy keeping operations smooth, ensuring compliance, and supporting both admin and light marketing tasks? Looking for a remote role where your organizational skills...