Key Account Specialist

5 days ago

Pasig, National Capital Region, Philippines DYNA DRUG CORPORATION Full time ₱30,000 - ₱60,000 per year

Job description

The Key Accounts Specialist acts as a representative of the company to its customers and is responsible in processing the end to end business transaction of the company and the account.

Duties and Responsibilities

Accounts Management

  • Regularly visits the customers or accounts based on the assigned Monthly Call Plan;
  • Checks for potential accounts by meeting with different in-charge of procurement of Hotels, Restaurants, or Cafés;
  • Plans Daily Itinerary and declare to the District Sales Manager (DSM) and Sales Manager all planned visitation;
  • Timely reports to the DSM and Sales Manager any issues or concerns on the assigned accounts;
  • Ensures the availability of displays and ensure that the actual display are based on the planogram;
  • Resolves issued or complaints from customers or principals and escalate unresolved issues to the DSM/Sales Manager;
  • Maintains deep understanding of customer needs;
  • Monitors accounts performance and suggests sales strategies to increase sales;
  • Regularly checks the expiration of products on the consignment accounts to immediately facilitate returns;
  • Monitors and checks the Sales Reports of all Merchandizers to know the sales performance of each brand;
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs;
  • Purchase Orders, Distribution and Returns
  • Regularly monitor the inventory level of the products on all accounts;
  • Ensures all assigned accounts have available stocks on the shelves by checking and referring to the offtake or sales report;
  • Communicates with Logistics and Warehouse Team of DFVI and/or to Dyna Drug Corporation to ensure that the orders of the accounts are delivered on time;
  • Ensures to be updated on the stock level of each account handled;
  • Timely submits PO to the Sales Admin to ensure that there are no delay with the processing of the accounts' orders;
  • Facilitates the returns of products from different accounts;
  • Checks and gather data on why there are returned products;
  • Develops and suggests strategies to minimize product returns;

Sales and Collection

  • Achieves sales growth and/or hit sales targets for the assigned accounts;
  • Set daily, monthly, or annual plan of action or goal setting to effectively hit or surpass sales target;
  • Reports to the DSM for any issues or concerns that may affect sales performance;
  • Identify and reports emerging markets and market shifts while being fully aware of new products and competition status;
  • Ensures collection of sales from the consignment accounts after each PO;
  • Communicates with the Contact Person of the account for any unsettled receivables;
  • Suggests marketing initiatives to improve sales performance or improve sales of an underperforming brand;

Competencies (Knowledge, Skills, and Experience Needed for the Job)

  • Educational Requirements
  • A graduate of Business Administration or Management or any Business-related course

Competency

  • 1 – 4 years related experience in field sales in any industry but fresh graduate is welcome to apply.
  • Management Skills: Management Skills: Time Management, Planning, organizing and coordinating
  • Demonstrates good judgement, attention to details and dealing with complexity
  • Excellent interpersonal skill, social perceptiveness, and self-confident
  • Computer Skills: spreadsheet, word processing, presentation

Desirable

  • Interpersonal skill, social perceptiveness, patience, and self-confidence
  • Communication skill: verbal, written, and active listening
  • Ability to work under pressure

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