Customer Service Assistant

2 weeks ago


Work from Home, Philippines Shipnow Information Technology Pty Ltd Full time ₱240,000 - ₱300,000 per year

Job Title: Customer Service Assistant

Salary: Php 22,000–25,000 per month

Location: Remote (Philippines) – Must be available during Australian business hours

About Us:

We are a dynamic and fast-growing company committed to delivering efficient service and exceptional customer support. Our remote team works collaboratively to ensure seamless operations for our clients, with a focus on reliability, accuracy, and professionalism.

Role Overview:

We are looking for a highly reliable and capable Customer Service Assistant who can effectively manage both order processing and customer service-related tasks. The ideal candidate will play a key role in ensuring smooth transaction flow and prompt resolution of customer concerns. This is a remote, full-time position requiring availability during Australian business hours.

Key Responsibilities:

⦁ Accurately process and manage customer orders from placement to fulfillment

⦁ Respond to customer inquiries via email, chat, or phone in a timely and professional manner

⦁ Handle order-related issues such as delays, changes, or discrepancies

⦁ Maintain accurate and up-to-date records of orders and customer interactions

⦁ Liaise with internal teams to ensure timely delivery and issue resolution

⦁ Perform general administrative tasks in support of the customer service function

Key Skills:

⦁ At least 1 year of experience in customer service, order processing, and administrative support (BPO or International experience are preferred)

⦁ Strong verbal and written communication skills in English

⦁ High level of accuracy, organization, and attention to detail

⦁ Ability to multitask and manage time effectively in a remote work environment

⦁ Familiarity with order management systems, CRM platforms, or e-commerce tools is an advantage

⦁ Reliable internet connection and a quiet, dedicated workspace

How to Apply:

Please submit your updated resume and a brief cover letter. Be sure to include your active WhatsApp number and email address for interview scheduling. Shortlisted candidates will be contacted within 7 business days.

Job Type: Full-time

Pay: Php22, Php25,000.00 per month

Benefits:

  • Work from home

Application Question(s):

  • Please provide your active WhatsApp mobile number and email address for the initial interview.

Experience:

  • Customer Service Assistant: 1 year (Required)
  • Order Processing: 1 year (Required)
  • Administrative Support: 1 year (Required)

Language:

  • English (Required)

Work Location: Remote


  • Customer Service

    2 weeks ago


    Work from Home, Philippines Belakim Fashion Shoope Errands Service Full time ₱216,000 - ₱300,000 per year

    We are looking for a friendly, reliable, and detail-oriented Customer Service Representative to handle client inquiries, coordinate orders, and ensure smooth delivery of pasabuy and errand services. You will serve as the main point of contact for customers, addressing their needs and making sure they receive a seamless and positive experience.Key...

  • Customer Service

    5 days ago


    Work from Home, Philippines Shockwave Canada Inc. Full time ₱120,000 - ₱420,000 per year

    We're looking for a detail-oriented and motivated individual from the Philippines to join our team as a Customer Support Assistant. You'll be helping our users with questions, guiding them through our platform, and ensuring they have the best possible experience.Key ResponsibilitiesRespond to customer inquiries via chat, email, and support tickets.Provide...


  • Work from Home, Philippines TTP Outsourcing Full time ₱60,000 - ₱75,000 per year

    Accounts & Customer Service/ Admin Assistant Shift Schedule: (Mon-Fri) - between 8:30am - 5:30pm AWSTEmployment type: Full time (40 hours per week)Reports to: Associate DirectorRole OverviewWe are seeking a proactive and detail-oriented Admin & Accounts Assistant to manage the daily financial, customer service, and administrative operations of our business....


  • Work from Home, Philippines Valor Full time ₱144,000 - ₱276,000 per year

    Job Description:Join our healthcare campaign with a WFH setup. You will handle customer service inquiries for a US-based Healthcare account.Qualifications:Good to excellent English communication skills REQUIRED.At least 6 months BPO experience or College Graduate (if no BPO experience)You must currently residing in NCR , Bulacan (Meyc, Marilao, San Jose Del...

  • Customer Service

    2 weeks ago


    Work from Home, Philippines CEO Outsourcing Full time ₱350,000 per year

    Job description:At CEO Concierge, we specialize in providing exceptional virtual assistants tailored specifically for CEOs and partners. Our dedicated team of highly skilled and experienced assistants helps CEOs and partners maximize productivity, streamline workflow, and focus on strategic decision-making. Built on the principles of efficiency,...


  • Work from Home, Philippines 9D Management Services LLC Full time ₱420,000 - ₱540,000 per year

    Job OverviewAre you an energetic type of person that has outstanding interpersonal skills and a vibrant positive attitude? Then read on.We are seeking a Customer Service Executive to serve as the primary point of contact for our clients, ensuring a positive and seamless experience. The ideal candidate will have 3-5 years of experience in customer service and...


  • Work from Home, Philippines MUVR Full time ₱240,000 - ₱360,000 per year

    Job SummaryWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support and client services, ensuring that all inquiries and issues are addressed promptly and effectively. This role requires strong communication skills, a positive attitude, and...


  • Work from Home, Philippines Smart Outsourcing Solution Full time ₱720,000 - ₱960,000 per year

    We are seeking a Spanish-speaking Customer Service Representative who excels in communication, empathy, and attention to detail. The ideal candidate will have a strong background in customer service, a passion for helping others, and the ability to manage interactions across phone, chat, and email with professionalism and care.As the voice of our brand for...


  • Work from Home, Philippines Workstaff360 Full time $31,200 per year

    DescriptionConduct outbound calls (cold/warm) to potential clients, demonstrate persistence, and follow up to secure appointments or sales.Handle inbound inquiries with professionalism, resolving issues while identifying upselling opportunities.Qualify prospects through probing questions to understand needs, budget, and decision-making authority.Perform live...


  • Work from Home, Philippines Bytewave Advertisement marketing Full time ₱240,000 per year

    We are looking for a friendly, reliable, and customer-focused Customer Service Representative to join our team. The CSR will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive overall experience.Key Responsibilities:Handle incoming calls, emails, and chat messages from customers in a professional mannerProvide...