Specialist HR Services

About BHP

At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.

Come and be a part of this success.

About the Role

This position is responsible for providing resolution to internal clients, troubleshooting, and continuous improvement to support asset (site) and functional leaders within the region in Human Resources processes and transactions.

Key Responsibilities:

• Serve as the point of contact for Senior Leaders and People Leaders who need support initiating HR transactions.
• Responsible for triggering HR transactions in the system.
• Interact directly with clients or through HR Business Partners (HRBPs) to clarify issues, gather additional information, and provide updates on ongoing inquiries and transactions.
• Proactively initiate HR transactions in support of leaders.
• Build and maintain strong, lasting relationships with stakeholders.
• Develop a trusted advisory relationship with key internal and external stakeholders.
• Provide support to various HR roles in handling escalated inquiries or issues related to complex HR transactions (from Senior Leaders) that could not be resolved through the standard HR inquiry management process.
• Coordinate and monitor the resolution of complex HR issues and transactions.
• Support client engagements by identifying issues that need clarification and preparing updates on the status of ongoing inquiries and transactions.
• Connect with global HR Operations teams for coordination, troubleshooting, and continuous service improvement.
• Be responsible for performance control of the team and the HR Operations teams involved.

About You

To successfully fulfill the role, you will need:

• A professional degree.
• Proven relevant experience in Human Resources processes.
• Experience with HR systems (Employee Central Success Factors - SAP).
• Willingness to work in a global environment.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• English and Spanish language skills are desirable.
• Understanding of HR tools, processes, and systems.

About Our Process

At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.

If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.

Supporting a Diverse Workforce

The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.

At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that's more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us