HR Services – Talent Management Operations

2 days ago

Manila, National Capital Region, Philippines LanceSoft, Inc. Full time ₱900,000 - ₱1,200,000 per year

Position - HR Services – Talent Management Operations

Location - Manila, Philippines (2 Days office 3 Days WFH)

Shift - UK Shift

Job Overview:

The Specialist, HR Services – Talent Management Operations will be responsible for the day-to-day

operational aspects of talent management processes across the organization. This role involves executing

and managing performance management, learning and development, and instructional design activities to

ensure a seamless employee experience. The specialist will collaborate closely with HR Org & Talent

People Solutions and other HR functions as necessary to implement and operationalize defined talent

management programs and initiatives globally.

Key Responsibilities specialist:


•
Performance Management:

o Execute the end-to-end performance management process, including goal setting, mid-

year reviews, and annual performance evaluations.

o Provide support and training to employees and managers on performance management

systems and tools.

o Track and report on performance management metrics and trends.

Learning and Development:

  • Coordinate and deliver learning and development programs, including onboarding, leadership development, and continuous learning initiatives.
  • Manage the logistics and administration of training sessions, workshops, and online learning courses.
  • Assist in the development and maintenance of training materials and content.
  • Provide backend support for the Learning Management System (LMS), including:
  • Managing curriculum and course offerings.
  • Building and modifying learning content to meet organizational needs.
  • Designing engaging and effective learning materials.
  • Managing required training and compliance courses.
  • Overseeing enrollment processes and tracking participant progress.

Instructional Design:

  • Support the design and development of instructional materials and programs that align with organizational goals and objectives.
  • Utilize various instructional design methodologies to create engaging and effective learning experiences.
  • Evaluate the effectiveness of instructional programs and make recommendations for improvements.
  • Demonstrate proficiency in using digital content creation tools to develop interactive learning modules.


•
Employee Experience Delivery:

o Serve as the primary point of contact for employees and managers regarding talent

management processes and inquiries.

o Ensure a positive and consistent employee experience by providing timely and accurate

information and support.

o Collaborate with HR Org & Talent People Solutions and other HR functions as necessary

to address and resolve employee issues and concerns related to talent management.


•
Data and Reporting:

o Maintain accurate and up-to-date records of talent management activities and initiatives.

o Generate regular reports and analytics on talent management metrics, providing insights

and recommendations for improvement.

Qualifications:


• Bachelor's degree in Human Resources, Business Administration, or a related field.


• 5+ years of experience in HR operations and shared services, talent management, or related roles.


• Strong understanding of performance management, learning and development, and instructional

design principles.


• Excellent communication and interpersonal skills.


• Proficiency in HRIS and talent management systems.


• Ability to manage multiple tasks and priorities in a fast-paced environment.


• Strong analytical and problem-solving skills

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