Shopify Admin Assistant

This is a remote position.

PHILIPPINE-BASED FILIPINO APPLICANTS

An amazing opportunity to work with a dynamic Australian Company as an experienced, vibrant, and highly motivated Shopify Admin Assistant.

Reporting to the Director and working with direction from the team you will be a self-starting, highly organised, and experienced Virtual Assistant.

Candidates must have an incredible eye for detail and be efficient with data entry – you will have an eye for detail and understand the importance of quality assurance within your role.

The Admin Assistant will provide ongoing administrative, e-commerce, and light design support across various business functions. Key responsibilities include:

• Bookkeeping & Administration
• Perform basic bookkeeping tasks and respond to related emails throughout the year.
• Assist with compiling and managing customer and order data.
• Support general administrative duties as required.
• Website Management (Wix)
• Update the Wix website on a fortnightly basis.
• During the busy season (November–February), update weekly to add new season content (approx. 2–3 hours per week).
• Design & File Updates (Adobe Illustrator)
• Regularly update text and information in existing AI files (design templates provided).
• From November to March, manage frequent updates (approx. 4 hours per week).
• Support Yearbook preparation by entering text into designed AI layouts without affecting design integrity.
• Product Sourcing
• Source products via Alibaba, considering MOQ, style, cost, and shipping requirements for clothing and accessories.
• Shopify Management
• Manage customer service emails connected to the Shopify account.
• Maintain and update spreadsheets to track and resolve customer issues.
• Extract and organise data from pre-orders to determine quantities for production.
• Update stock levels and website content (banners, product photos, promotional material).
• Perform minor design updates to enhance website presentation and sales.
• Data & Spreadsheet Management
• Manage and collate customer and order data (approx. 600 orders annually).
• Rework and maintain spreadsheets as needed for reporting, tracking, and analysis.
• Excel Support
• Assist with creating or updating Excel spreadsheets to streamline reporting and operational tasks.

Requirements

• Proven experience in using Shopify and Adobe Illustrator
• Has Bookkeeping support experience using Xero
• Proactive, results-driven, and efficient
• Highly organised and process-oriented
• Strong task and time management skills
• Excellent customer service skills and attention to detail
• Wix experience is a great plus
• Excellent communication skills, both verbal and written
• Experience in using various software, including:

CRM, Microsoft Office (Word, Excel, and PowerPoint)

Work Environment & Expectations

While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.

This role requires:

• Discipline and commitment to set working hours (strict shift times, not flexible)
• Use of time tracking software during work hours
• Active participation in team and client calls with your camera ON
• Consistent availability and responsiveness throughout your shift
• Treating this as a long-term, full-time job—not a side gig or freelance task

Payroll is processed bi-monthly.

We're looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you're seeking stability and a team that appreciates reliability, we'd love to hear from you.

Benefits

• Monthly Salary: PHP 35,000
• Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
• You will be paid extra for overtime and Philippines public holidays
• Probation: 6 months and after Probation

10 days annual leave credits

5 days of sick leave

• HMO Offered after 6-month probation
• 13th Month Pay after 30 days
• Annual Salary Review
• Laptop provided after 30 days
• Permanent work-from-home role. You will have to use your own internet.
• SHIFT TIMES: 7 AM to 4 PM Philippine time, Sunday to Thursday