
banquet sales coordinator
4 days ago
JOB QUALIFICATIONS:
- A graduate of Bachelor's Degree in BSHM/BSHRM or equivalent
- 1-2 years working experience in hotel industry or equivalent
- Computer Literate
- Telephone & Email Etiquette
- Communication Skills both verbal and written
- Customer Service
- Detail Oriented
- Leadership, Organizational and Interpersonal Skills
WHAT YOU'LL BE DOING:
- Preparation of BEO- Banquet Event Orders and responsible to ensure they are issued and distributed in a timely fashion.
- Prepare all typed materials like proposals, contracts, change forms and all other inter-departmental forms accurately.
- Distribute Daily Events reports to ensure communication to all internal departments throughout hotel.
- Answer banquet and outdoor catering sales inquiries and routing them to appropriate sales manager for handling.
- Monitor all correspondence to ensure it meets with Hotel policy and procedures.
- Respond within 24 hours to any Group, checking space/rates in system and communicating to respective Manager for further follow up.
- Work closely with Banquet Manger to ensure all aspects of the event have been cost-effective and serviced both clients and hotel needs.
- Tour, inspect and monitor banquet rooms and presentations.
- Respond to requests for proposals for small meetings / events including set-up, food and beverage needs, rooms and audio-visual needs.
- Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
- Ensure accurate follow up and communication both internally and to the guest / client.
- Ensure that all accounts are properly updated in the banqueting system.
- Ensure feedback received from host / guests are passed on to all departments.
- Ensure a positive working relationship between all departments.
- Able to generate various reports from Banqueting systems and excel to track group and event revenue etc.
- Follow-up with Sales Manager to obtain/confirm all event-related information in a timely manner.
Job Type: Full-time
Pay: Php13, Php15,000.00 per month
Benefits:
- Employee discount
- Health insurance
- Opportunities for promotion
- Paid training
Work Location: In person
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