banquet sales coordinator

2 days ago

Cebu City, Central Visayas, Philippines The Abaca Group Inc Full time $35,000 - $50,000 per year

Job description:

JOB QUALIFICATIONS:

  • A graduate of Bachelor's Degree in BSHM/BSHRM or equivalent
  • 1-2 years working experience in hotel industry or equivalent
  • Computer Literate
  • Telephone & Email Etiquette
  • Communication Skills both verbal and written
  • Customer Service
  • Detail Oriented
  • Leadership, Organizational and Interpersonal Skills

WHAT YOU'LL BE DOING:

  • Preparation of BEO- Banquet Event Orders and responsible to ensure they are issued and distributed in a timely fashion.
  • Prepare all typed materials like proposals, contracts, change forms and all other inter-departmental forms accurately.
  • Distribute Daily Events reports to ensure communication to all internal departments throughout hotel.
  • Answer banquet and outdoor catering sales inquiries and routing them to appropriate sales manager for handling.
  • Monitor all correspondence to ensure it meets with Hotel policy and procedures.
  • Respond within 24 hours to any Group, checking space/rates in system and communicating to respective Manager for further follow up.
  • Work closely with Banquet Manger to ensure all aspects of the event have been cost-effective and serviced both clients and hotel needs.
  • Tour, inspect and monitor banquet rooms and presentations.
  • Respond to requests for proposals for small meetings / events including set-up, food and beverage needs, rooms and audio-visual needs.
  • Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
  • Ensure accurate follow up and communication both internally and to the guest / client.
  • Ensure that all accounts are properly updated in the banqueting system.
  • Ensure feedback received from host / guests are passed on to all departments.
  • Ensure a positive working relationship between all departments.
  • Able to generate various reports from Banqueting systems and excel to track group and event revenue etc.
  • Follow-up with Sales Manager to obtain/confirm all event-related information in a timely manner.

Job Type: Full-time

Benefits:

  • Employee discount
  • Health insurance
  • Opportunities for promotion
  • Paid training

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