
Retail Account
4 days ago
Join our dynamic team as a Customer Support Representative for our Vacation and Rental Blended Accounts. In this full-time position based in Davao City, Davao del Sur, you will be responsible for providing exceptional customer service to our clients through phone, email, and chat interactions.
Key Responsibilities
- Respond promptly and courteously to customer inquiries and complaints about vacation and rental products and services
- Provide accurate information and resolutions to customer issues
- Maintain detailed records of customer interactions and follow-up actions
- Collaborate with the sales and operations teams to ensure a seamless customer experience
- Identify opportunities to improve customer satisfaction and suggest process improvements
- Participate in training and development activities to enhance your product knowledge and customer service skills
What We're Looking For
- At least college level
- Atleast 3 months of BPO experience
- Strong communication and interpersonal skills, with the ability to build rapport with customers
- Proficiency in English, both written and verbal
- Excellent problem-solving and decision-making abilities
- A commitment to providing outstanding customer service and a genuine interest in the vacation and rental industry
Apply now to become our next Customer Support Representative for Vacation and Rental Blended Accounts.
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