Customer Support for Vacation and Rental Blended Accounts

1 day ago

Davao City, Davao, Philippines TalentSync Training and Development Full time $2,000 - $3,000 per year

Join our dynamic team as a Customer Support Representative for our Vacation and Rental Blended Accounts. In this full-time position based in Davao City, Davao del Sur, you will be responsible for providing exceptional customer service to our clients through phone, email, and chat interactions.

Key Responsibilities

  1. Respond promptly and courteously to customer inquiries and complaints about vacation and rental products and services
  2. Provide accurate information and resolutions to customer issues
  3. Maintain detailed records of customer interactions and follow-up actions
  4. Collaborate with the sales and operations teams to ensure a seamless customer experience
  5. Identify opportunities to improve customer satisfaction and suggest process improvements
  6. Participate in training and development activities to enhance your product knowledge and customer service skills

What We're Looking For

  1. At least college level
  2. Atleast 3 months of BPO experience
  3. Strong communication and interpersonal skills, with the ability to build rapport with customers
  4. Proficiency in English, both written and verbal
  5. Excellent problem-solving and decision-making abilities
  6. A commitment to providing outstanding customer service and a genuine interest in the vacation and rental industry

Apply now to become our next Customer Support Representative for Vacation and Rental Blended Accounts.

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