va debt collection

4 days ago

Work from Home, Philippines Your Virtual Beez Full time ₱150,000 - ₱250,000 per year

PERMANENT WORK FROM HOME

URGENT

WE ARE LOOKING FOR DEBT COLLECTION SPECIALIST

QUALIFICATIONS

Education:

  • High school diploma or equivalent (required).
  • Bachelor's degree in finance, accounting, business administration, or a related field (preferred, but not always mandatory).

Experience:

  • Proven experience in debt collection or customer service (typically 1-3 years).
  • Familiarity with billing, account reconciliation, or credit management is a plus.

Skills:

  • Communication Skills: Strong verbal and written communication abilities to effectively negotiate with clients.
  • Active listening to understand customer concerns and address them appropriately.
  • Negotiation Skills:
  • Ability to persuade and influence debtors to settle outstanding balances.
  • Analytical Skills:
  • Proficiency in analyzing account histories and creating repayment plans.
  • Attention to Detail:
  • Accuracy in documenting interactions and updating payment records.
  • Technical Skills:
  • Proficiency in using debt collection software, CRM systems, and basic accounting tools.
  • Familiarity with Microsoft Office Suite (Word, Excel).

Knowledge:

  • Understanding of debt collection laws and regulations
  • Familiarity with financial documentation and payment processing methods.

Personal Attributes:

  • Strong problem-solving skills and resilience under pressure.
  • Professionalism and empathy when dealing with sensitive financial matters.
  • Self-motivated with the ability to meet deadlines and collection targets.

Job Type: Full-time

Work Location: Remote

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