
va debt collection
3 days ago
PERMANENT WORK FROM HOME
URGENT
WE ARE LOOKING FOR DEBT COLLECTION SPECIALIST
QUALIFICATIONS
Education:
- High school diploma or equivalent (required).
- Bachelor's degree in finance, accounting, business administration, or a related field (preferred, but not always mandatory).
Experience:
- Proven experience in debt collection or customer service (typically 1-3 years).
- Familiarity with billing, account reconciliation, or credit management is a plus.
Skills:
- Communication Skills: Strong verbal and written communication abilities to effectively negotiate with clients.
- Active listening to understand customer concerns and address them appropriately.
- Negotiation Skills:
- Ability to persuade and influence debtors to settle outstanding balances.
- Analytical Skills:
- Proficiency in analyzing account histories and creating repayment plans.
- Attention to Detail:
- Accuracy in documenting interactions and updating payment records.
- Technical Skills:
- Proficiency in using debt collection software, CRM systems, and basic accounting tools.
- Familiarity with Microsoft Office Suite (Word, Excel).
Knowledge:
- Understanding of debt collection laws and regulations
- Familiarity with financial documentation and payment processing methods.
Personal Attributes:
- Strong problem-solving skills and resilience under pressure.
- Professionalism and empathy when dealing with sensitive financial matters.
- Self-motivated with the ability to meet deadlines and collection targets.
Job Type: Full-time
Work Location: Remote
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