Administrative and Operations Assistant

16 hours ago

Ayala Alabang, National Capital Region, Philippines ActiveLearning, Inc. Full time ₱180,000 - ₱200,000 per year

About Us:

Active Learning is a premier provider of IT and management training in the Philippines, dedicated to helping professionals and companies keep pace with the latest industry trends. We pride ourselves on a dynamic, supportive, and growth-oriented environment. Join a team that is passionate about lifelong learning and delivering excellence.

The Opportunity:

We are seeking a proactive and highly-organized Admin and Ops Assistant to be a central pillar of our team. In this role, you will be the first point of contact for many of our clients and a key player in ensuring our training and sales operations run seamlessly. If you thrive in a fast-paced environment and excel at both administrative tasks and client interaction, we want to hear from you.

What You'll Do:

  • Training Operations Support: Provide essential administrative support for our training programs, ensuring a smooth and professional experience for both instructors and participants.
  • Sales & Client Inquiries: Act as the first point of contact for incoming calls, professionally answering inquiries and efficiently forwarding customer questions and sales leads to the appropriate team members.
  • Operational Excellence: Assist with a variety of daily administrative and operational tasks to support the marketing and sales departments, contributing directly to our business efficiency and success.
  • Financial Administration: Prepare and issue client invoices, record incoming payments, and track expenses to ensure our financial records are accurate and up-to-date.

What We're Looking For:

  • Experience: at least 1 year of experience in a marketing, sales support, or operations role, preferably within an educational or online learning environment.
  • Digital Savvy: Proficiency in Microsoft Office and AI tools like ChatGPT, Gemini, Canva.
  • Communication Skills: Excellent written and verbal communication skills, with a professional and friendly demeanor for phone interactions.
  • Organizational Skills: Highly organized, detail-oriented, and able to manage multiple tasks and priorities effectively.
  • Team Player: A proactive individual who embodies our values of integrity, continuous learning, and excellence, and is excited to contribute to a small, collaborative team.
  • Problem-Solver: Resourceful and capable of finding solutions independently, while also knowing when to seek guidance.

Bonus Points If You Have:

  • Experience with CRM software.
  • Basic graphic design skills (e.g., Canva, Adobe Express).

Why Join

  • Be part of a mission-driven organization that makes a real impact.
  • Work in a supportive environment that values your contributions and encourages professional growth.
  • Opportunity to take ownership and significantly influence our marketing and sales strategies.

Job Types: Full-time, Permanent

Pay: Php18, Php20,000.00 per month

Benefits:

  • Paid training

Application Question(s):

  • This position is based in Alabang Muntinlupa. Are you able to reliably commute to this location daily?
  • Do you have at least 1 year of full-time experience in an Administrative, Operations, or Sales Support role?

Work Location: In person

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