Manager, Business Development

About the team

Our Regional Growth team is critical to Doctor Anywhere's development. Our main responsibility is to expand our business horizons beyond Singapore, forging strategic partnerships regionally. We work together to make healthcare accessible to millions of users across Southeast Asia and beyond.

About the role

We are seeking a Manager, Business Development to join the team who will identify and secure new business opportunities as well as lead relationship development for key clients (eg. Insurers, Brokers, Corporate MNCs, MSMEs). This role will require the candidate to be both data and relationship-driven, with intuitive strategic insight to understand clients' needs, patience and empathy to cultivate trust, and identify key value propositions to engage meaningfully with multiple stakeholders of different departments. 

The ideal candidate will have a mindset of continuous improvement and change and will demonstrate curiosity, collaboration and the ability to deal with ambiguity especially in a start-up environment. S/he will also be result-oriented, highly collaborative, a compelling communicator and problem solver who can derive insights from data, influence and drive change. You will be expected to work closely with internal cross-functional teams, including marketing, operations and finance as you hunt and harvest new and existing business relationships.

This role is based in the Philippines and reports directly to the General Manager, Philippines. 

A summary of the key responsibilities and requirements are as follows: 

• Build and maintain a pipeline of new business through proactive outreach, managing qualified leads and targeted account mappings
• Ability to navigate large corporate organizations, network, and sell to multiple buyers within varied layers of an organization
• Identify upsell opportunities within the existing client base and explore new revenue conversations on new and existing DA products and services. 
• Create strong relationships with key decision-makers and senior leaders who can help you navigate matrixed organizations
• Lead an account management cluster for assigned accounts and support team members where required
• Work closely with internal cross-functional teams, including legal, finance, marketing, production, and content development to build a funnel for new business opportunities and to resolve issues faced by clients
• Define strategic 1-2 year account plan in conjunction with the relevant areas and ensure execution
• Gather market intelligence, share with relevant areas and identify implications for key clients to ensure appropriate measures are taken to redress
• Proactively communicate relevant information to various other areas to ensure they have the necessary understanding to make decisions
• Maintain easy, quick and high-quality interactions with all touch points and escalate resolutions in a swift and client centric manner
• Negotiate, prepare, and issue renewal documentation within agreed timeframes and to ensure favourable outcomes for both parties
• Drives development and implementation of client-related technical parameters, policies and frameworks for others to work around with
• Guide, train, and mentor the Business Development Executives on the ground, to serve as both a coach and team player

About you

• Bachelor's Degree with a minimum of 6 - 8 years of progressive business development sales and account management experience in a fast-paced environment, ideally within Healthcare/Insurance environment dealing with large complex client relationships 
• Highly customer-focused individual with outstanding interpersonal and communication skills with proven sales track record and stakeholder's management experience
• Highly motivated and innovative individual possessing the ability to work under pressure and to continuously meet tight deadlines and service standards
• Self-starter, independent, organised with strong business acumen
• Experience in the healthcare industry or ecosystem is an added advantage. 
• Unquestioned integrity and high standards in the work you do
• Genuine curiosity and strong desire to continuously learn and grow
• A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges.
• Comfortable with ambiguity and flexible to learn new things - we're not done growing, and heading into uncharted territories is part of the fun.

About Doctor Anywhere

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA's goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organizations, and 25 regional insurers we work with. Grounded in our motto "Keep Going, Keep Growing", our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia's healthcare future

Not for you? We have other opportunities that may interest you or someone you know. Feel free to visit us at our careers page - for more information.