Loan & Mortgage Support Specialist (Australian Market)

2 weeks ago

Pasig, National Capital Region, Philippines UpraisIT Full time ₱30,000 - ₱35,000 per year
About the Role

UpraisIT is looking for a Loan & Mortgage Support Specialist to support our Australian market operations. If you have solid experience in loan processing, mortgage support, or credit analysis, and a strong grasp of Australian lending regulations and mortgage processes, this could be the perfect opportunity for you.

You'll play a key role in ensuring smooth loan and mortgage applications—from initial inquiry through settlement—while delivering exceptional client service and supporting brokers, lenders, and internal teams.


What You'll Do
  • Provide end-to-end support for loan and mortgage applications.
  • Assist clients and brokers with documentation, compliance, and credit checks.
  • Liaise with Australian banks, lenders, and aggregators to track applications.
  • Review loan applications for accuracy and NCCP/ASIC compliance.
  • Handle pre-approval, refinancing, and settlement queries.
  • Manage pipeline reports, follow-ups, and status updates.
  • Address client inquiries on interest rates, repayments, and loan features.
  • Stay updated on Australian mortgage market trends and regulations.
  • Work closely with internal teams to improve efficiency and client experience.

What We're Looking For
  • Graduate of Finance, Business, Accounting, or related courses.
  • 1–3 years of experience in loan processing, mortgage support, or credit analysis (AU market preferred).
  • Strong understanding of Australian lending regulations (NCCP, ASIC) and mortgage structures.
  • Familiarity with loan origination systems (e.g., ApplyOnline, Mercury, Flex, NextGen).
  • Excellent communication skills (written & verbal).
  • Strong attention to detail, analytical, and problem-solving skills.
  • Client-focused with the ability to thrive in a fast-paced environment.

Preferred but not required:

  • Prior experience with Australian mortgage brokers, aggregators, or banks.
  • Knowledge of residential, investment, refinancing, and commercial loans.
  • Certificate IV in Finance and Mortgage Broking (or willingness to obtain).

Why Join UpraisIT?
  • Competitive starting pay: PHP 30,000 – 35,000
  • Weekends off + early shift for work-life balance
  • HMO and health benefits
  • Performance bonus and salary increments
  • Career progression opportunities in a growing company
  • Work in a collaborative, supportive, and professional team
  • Exposure to the Australian financial services industry

Ready to take the next step?

Send your resume to and become part of a team that values growth, collaboration, and excellence

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