Current jobs related to Customer Support Accounting - Manila, National Capital Region - RealPage Inc

  • Accounting Software Customer Support Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Lone Wolf Technologies Inc. Full time

    ABOUT LONE WOLFWe're here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We've seen a lot of change over the past 30 years—but we've been here to support real estate from day one.With the diverse landscape of the real estate industry, we want diverse talent We...

  • Customer Account Manager

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeAccount Full time ₱800,000 - ₱1,500,000

    Job OverviewSkillfully onboard and manage customer accounts in a dynamic multinational environment. Support seamless customer experiences through efficient account management and effective communication.Key ResponsibilitiesActivate customer accounts, setting up email domains, phone numbers, and trial features to drive growth.Manage user accounts, billing...

  • Customer Support

    1 week ago

    Manila, National Capital Region, Philippines BruntWork Full time ₱104,000 - ₱130,878 per year

    This is a remote position. As the Customer Support & Billing Manager, you will own and oversee all billing, payment, expense management, and frontline client support across Mike Sherrard Coaching Inc.Your mission is twofold:Ensure every dollar of revenue is captured with zero failed payments, disputes, or refunds slipping through.Keep customers happy,...

  • Customer Support Representative

    7 days ago

    Manila, National Capital Region, Philippines beBeeSupport Full time ₱600,000 - ₱800,000

    Customer Support Representative Job OverviewWe are seeking a thoughtful, friendly and tech-savvy individual to provide top-notch customer support in a fully remote environment.Key Responsibilities:Respond to customers via chat, email or phone in a professional and friendly mannerHandle inquiries related to product information, order tracking, returns and...

  • Customer Support Representative

    7 days ago

    Manila, National Capital Region, Philippines beBeeCustomerSupport Full time ₱600,000 - ₱800,000

    Job Title: Customer Support RepresentativeJob Overview: TalentPop is seeking a thoughtful and friendly customer support representative to work in a fully remote environment. As a customer support agent, you will be responsible for building trust with every interaction by providing fast, accurate, and professional support via chat, email, or phone.Key...

  • Customer Support Expert

    7 days ago

    Manila, National Capital Region, Philippines beBeeSupport Full time ₱40,000 - ₱65,000

    We're seeking a customer support expert to join our team. This is an excellent opportunity for individuals who are passionate about helping others and want to grow their careers in a fully remote environment.Key Responsibilities:Provide professional and friendly support to customers via chat, email, or phoneHandle inquiries related to product information,...

  • Sr Accountant with NetSuite exp

    6 days ago

    Manila, National Capital Region, Philippines Unified Accounting & Tax, LLP Full time $70,000 - $120,000 per year

    Permanent Work From Home setup Full-Time With PTO, Birthday Leave Choice of HMO and Insurance or both Annual Merit Increase Semi-annual Performance BonusDuties include but are not limited to:Ensures the integrity of accounting information by recording, verifying, consolidating, and entering AP, AR, GL transactionsMaintains general ledger by transferring...

  • Global Customer Support Professional

    1 week ago

    Manila, National Capital Region, Philippines beBeeSupport Full time $90,000 - $120,000

    Job DescriptionWe are seeking a highly motivated and customer-focused professional to provide exceptional support services to our business customers in multiple languages.Key Responsibilities:Act as first-line support for corporate customers, resolving technical queries via phone and email within agreed timescales.Track, collate, and respond to customer...

  • Customer Support Representative

    1 week ago

    Manila, National Capital Region, Philippines RELX Full time

    OverviewProvides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves customer inquiries and complaints fairly and effectively. Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from...

  • Customer Support Professional

    7 days ago

    Manila, National Capital Region, Philippines beBeeSupport Full time $18,000 - $24,000

    Customer Support RoleOverview:Our company seeks a skilled professional to support customers throughout their entire journey, from onboarding to training and beyond. This role is perfect for those passionate about delivering exceptional service and making a meaningful impact in the lives of our clients.Job Description:This role involves providing expert...

Customer Support Accounting

2 weeks ago

Manila, National Capital Region, Philippines RealPage Inc Full time $40,000 - $80,000 per year

Overview:

The Accounting Generalist - RealPage Customer Support Agent serves as the main point of contact for clients, offering expert support on RealPage accounting features, with a focus on GAAP compliance, bookkeeping, and general ledger management. Responsibilities include troubleshooting technical and accounting issues, resolving client inquiries, and managing support cases through various channels. The role requires strong accounting expertise, excellent customer service skills, and the ability to collaborate with internal teams to address complex problems while staying updated on RealPage products and industry trends.

Responsibilities:

  • Customer Support: Address client inquiries regarding RealPage accounting products, providing timely and efficient resolutions.
  • Technical Assistance: Assist clients in troubleshooting and navigating RealPage accounting software functionalities.
  • Accounting Expertise: Well versed with Generally Accepted Accounting Principles (GAAP) to support clients in proper accounting practices.
  • Bookkeeping and Ledger Support: Advise users on bookkeeping tasks and general ledger management to enhance their use of RealPage products.
  • Case Management: Handle support cases via phone, email, or live chat, ensuring comprehensive documentation and timely follow-ups.
  • Collaboration: Work with internal teams to escalate and resolve complex issues, ensuring client satisfaction.
  • Product Knowledge: Stay informed on RealPage product updates and industry trends to provide cutting-edge solutions.

Qualifications:

Required:

  • Bachelor's degree in Accounting, Finance, or a related field (or equivalent experience).
  • 1 year in an Accounting, Bookkeeping or Financial Analyst role
  • Strong knowledge of GAAP and accounting principles

Knowledge/Skills/Abilities:

  • Advanced proficiency in accounting software and tools.
  • Expertise in bookkeeping and general ledger management.
  • Familiarity with RealPage software or similar accounting platforms is an advantage.
  • Exceptional verbal and written communication skills.
  • Previous experience in customer service, preferably in a technology-oriented role.
  • Proficient in troubleshooting and problem-solving under pressure.
  • Strong attention to detail and organizational skills.
  • Ability to collaborate effectively in a team environment.