Customer Account Manager

2 weeks ago

Manila, National Capital Region, Philippines beBeeAccount Full time ₱800,000 - ₱1,500,000
Job Overview

Skillfully onboard and manage customer accounts in a dynamic multinational environment. Support seamless customer experiences through efficient account management and effective communication.


Key Responsibilities
  • Activate customer accounts, setting up email domains, phone numbers, and trial features to drive growth.
  • Manage user accounts, billing information, and product configurations to ensure data accuracy within internal systems.
  • Review and update communication platform costs, supporting the execution of price changes for customers as needed.
  • Contribute to operational projects by updating large volumes of account data and suggesting process improvements.
  • Collaborate with sales and partnership teams to set up new customer accounts and deliver smooth onboarding experiences.
  • Research and qualify new business leads through calls, emails, and social media outreach, providing market insights.
  • Coordinate supporting documents for spam reports and communicate with telecom partners as necessary.

Requirements
  • Fresh graduates or professionals seeking a career in a multinational company.
  • Passion for learning new technologies and tools.
  • Interest in working with diverse customers across various divisions and geographic regions.
  • Strong interpersonal skills and team player attitude.

What We Offer
  • A dynamic work environment that fosters growth and development.
  • Opportunities to learn and apply new skills in a multinational setting.
  • Collaborative team atmosphere that values innovation and teamwork.

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