Global Customer Support Professional

1 day ago

Manila, National Capital Region, Philippines beBeeSupport Full time $90,000 - $120,000
Job Description

We are seeking a highly motivated and customer-focused professional to provide exceptional support services to our business customers in multiple languages.

Key Responsibilities:
  • Act as first-line support for corporate customers, resolving technical queries via phone and email within agreed timescales.
  • Track, collate, and respond to customer issues while escalating complex cases to our technical team.
  • Collaborate with account managers to develop, grow, and retain customer accounts.

The ideal candidate will possess excellent communication skills in multiple languages, with the ability to translate technical information into easily understandable language. Strong analytical and problem-solving skills, along with good attention to detail, are essential for this role.

We offer a collaborative work environment where diversity drives innovation. Our team is passionate about delivering high-quality services globally.

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