freelance telesales representative
6 days ago
A. SCOPE OF WORK:
The contractor will perform telesales support activities, including:
- Making outbound calls to customers using the provided call list (200+ contacts/day);
- Introducing products, services, and promotions following provided scripts or guidelines;
- Recording customer interactions and updating order statuses or notes in the system;
- Coordinating with operations and customer service teams to address customer concerns;
- Supporting achievement of target outcomes (e.g., number of successful contacts, conversions) as part of output-based deliverables;
- Providing summaries of completed calls and relevant outcomes at the end of each working day, for coordination and continuous improvement purposes only;
This is a freelance, independent contractor role. All services are output-based and carried out at the contractor's own discretion regarding time, location, and method. No managerial supervision or employer–employee relationship is established under this engagement.
B. WORK SCHEDULE & TASK ASSIGNMENT
- Time of work and Work place, Tool: Self prepare
- Way of receiving work: Email, group chat, company software
- Respond to the work in 5 minutes
C. OUTPUT SUBMISSION & REVIEW
- Deliverables must be submitted via designated platforms (e.g., CRM system, email, Google Sheets) by agreed deadlines;
Outputs will be evaluated based on:
Accuracy and clarity of customer records;
- Completion of assigned calls and tasks;
Timeliness and responsiveness;
Feedback will be provided as needed for improvement. No real-time supervision, work-hour tracking, or managerial control will apply.
D. COMPENSATION:
- Base monthly service fee (output-based): ₱11,000 (for standard deliverables);
- Performance bonus: Based on output results (e.g., number of successful conversions), ranging from ₱1,500 to ₱5,000/month, calculated from verified outcomes;
- Communication cost support: ₱500/month to assist with data and call-related expenses;
- All compensation is output-based. There is no guaranteed minimum income or fixed monthly payment entitlement;
- This role is not entitled to statutory employment benefits such as SSS, PhilHealth, Pag-IBIG, 13th month pay, or paid leave.
E. CANDIDATE REQUIREMENTS
Essential qualifications
Be fluent in Filipino;
- Residing in the Philippines and legally allowed to work as an independent contractor;
- Fresh graduates are welcome to apply;
- Owning a personal computer/laptop, mobile phone, headset, a reliable internet connection, personal sim card and a quiet place to work;
- Able to communicate clearly and responsibly via email/messaging apps;
- Attention to detail, proactive attitude, and familiarity with basic online tools (e.g., Google Sheets);
Strong verbal communication and the ability to handle pressure.
Nice-to-have qualifications
Basic English communication skills is an advantage;
- Prior experience in telesales, customer service, or phone-based sales is a plus, but not required.
F. HOW TO APPLY:Please send your job application to the email address: .express, subject line: [Full name]_Telesales Work from home Philippines_Jobstreet.
Only shortlisted applicants will be contacted.
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