Benefits Specialist

3 days ago

Makati City, National Capital Region, Philippines Epic Healthcare Staffing Shared Services, Inc. Full time ₱900,000 - ₱1,200,000 per year

About the Position:

Epic Staffing Group is looking for a(n) Benefits Specialist who will be responsible in reviewing deductions, track catchups, and collaborate with providers, internal teams, and external departments. Additionally, this role will assist in benefits presentations, support team members post-training, and participate in departmental projects and training sessions.

Core Functions:

  • Provide customer service via inbound and outbound calls, email, and text.
  • Serve as the primary contact for incoming calls.
  • Master QLE and benefits-related processes, including onboarding and offboarding.
  • Handle benefit inquiries requiring research (e.g., Summary Plan Description) and escalate complex issues.
  • Collaborate with providers, internal teams, and external departments on benefit-related matters.
  • Ensure accuracy of received documents and escalate as necessary.
  • Run weekly reports and follow up on benefits notices for renewals, extensions, and confirmations.
  • Ensure activation of benefits coverage and distribution of insurance cards.
  • Process benefit terminations in ADP and send COBRA packets as required.
  • Assist in reviewing benefit deductions and tracking catchups.
  • Participate in benefits presentations and assist in Q&A sessions.
  • Support benefits assistants through shadowing and guidance post-training.
  • Escalate concerns to senior team members or the Team Leader.
  • Attend required training and complete assigned departmental projects.

Experience and Education:

  • Bachelor's degree in HR, nursing, or a related field.
  • 1–2 years of HR or benefits-related experience.
  • Experience in high-volume customer service.
  • Familiarity with U.S. corporate benefits.
  • Advanced computer and communication skills.
  • Proven success in a fast-paced, high-growth environment.
  • Experience working with multiple benefits administration systems required.
  • Ability to work in a flexible hybrid arrangement combining office and remote work.

Knowledge, Skills, and Abilities:

  • Strong communication skills, both verbal and written.
  • Effective interpersonal and public communication skills.
  • Critical thinking skills for resolving complex benefit scenarios
  • Ability to manage multiple priorities and meet deadlines.
  • Strong team building and relationship-building skills.
  • Proficiency in Windows-based software, including Word, Excel, and Airtable.
  • Ability to perform under deadlines and high-performance expectations.

  • Senior Benefits Specialist

    3 days ago

    Makati City, National Capital Region, Philippines KMC Solutions Full time ₱900,000 - ₱1,200,000 per year

    Make your next big career move by applying as KMC Solutions' next SENIOR BENEFITS SPECIALISTThe People Team at our client works to enable all employees to achieve our goals as a company in a way that is consistent with our values. We recruit, develop and retain exceptional people of diverse backgrounds. Our goal is to ensure that all employees are thriving,...

  • Compensation And Benefits Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines Elev8 Holdings Inc. Full time ₱900,000 - ₱1,200,000 per year

    Role DescriptionThe Compensation and Benefits (Total Rewards) Specialist is responsible for designing, implementing, and managing the organization's compensation, benefits, and rewards programs. This role ensures that the company's total rewards strategy is competitive, fair, compliant with regulations, and aligned with business objectives to attract,...

  • Compensation & Benefits Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines JI Ayala and Company, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    GENERAL DESCRIPTION:As the Compensation & Benefits Specialist, you will be responsible for administering employees' rewards, payroll and benefits. Working with JI Ayala & Company and its service clients. You will manage payroll processing, tax compliance, and benefits administration, making sure everything runs smoothly and in line with company policies and...

  • Benefits Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines JBW Managed Services and Consulting Corp Full time ₱1,200,000 - ₱2,400,000 per year

    About the RoleOur client is seeking aBenefits Senior Associateto manage the day-to-day administration of US benefits programs. This role will be the primary liaison for employees and benefit vendors, ensuring accuracy in benefits enrollments, reports, audits, and invoices. You will provide guidance to employees, resolve benefits issues, and support all...

  • Workday Compensation and Benefits

    2 weeks ago

    Makati City, National Capital Region, Philippines Innovatz Global Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionInnovatz is a global management consulting, technology services, and business process outsourcing company headquartered in Kuala Lumpur, Malaysia. We have a strong presence in the Big 4 regions (America, China, India, Australia) as well as Korea, Hong Kong, Singapore, Thailand, Philippines, Indonesia, and Vietnam. With a skilled workforce...

  • compensation and benefits staff

    2 weeks ago

    Makati City, National Capital Region, Philippines Rapide - Pagsanjan, Laguna Full time ₱228,000 - ₱276,000 per year

    COMPANY: STARLIGHT BUSINESS CONSULTING SERVICES, INC.POSITION: COMPENSATION AND BENEFITS STAFFSALARY: PHP19,000 - PHP22,000WORK SET-UP: FULL ON-SITEWORK SCHEDULE: MON-FRI (9AM-6PM)LOCATION: PASEO DE ROXAS, BRGY. LORENZO, MAKATI CITY, METRO MANILAJOB SUMMARY:We are seeking a detail-oriented and analytical Compensation and Benefits Specialist to join our team....

  • HMO Benefits Onboarding

    7 days ago

    Makati City, National Capital Region, Philippines InLife Health Care Full time ₱600,000 - ₱1,200,000 per year

    Job Summary:The Onboarding Specialist is responsible for ensuring a smooth and structured transition for new clients, employees, or partners. This role involves coordinating onboarding activities, ensuring compliance with company policies, and providing support throughout the initial integration period.Key Responsibilities:Manage the end-to-end onboarding...

  • Compensation and Benefits Specialist

    3 days ago

    Mandaluyong City, National Capital Region, Philippines Vets In Practice Inc. Full time ₱250,000 - ₱300,000 per year

    Timekeeping and PayrollCollect the Daily Time Records from all branches.Process the payroll accurately for all employees.Coordinate bank remittances and payroll advisories with the authorized Finance & Accounting Manager.Monitor employee leaves monthly and compute the cash commutation for unused leaves.Coordinate with the HR Specialist for Talent Acquisition...

  • Policy Benefits Specialist

    4 weeks ago

    Makati City, National Capital Region, Philippines AXA Full time

    To handle the activities of the Policy Benefits process, ensuring the accurate and timely processing of policy benefits and payouts to customers.Performs accurate and thorough appraisal and evaluation of transactions within the designated approval limit.Manage transitory accounts following the guidelines on Transitory Account Management.Graduate of any...

  • Compensation and Benefits Associate

    3 days ago

    Makati City, National Capital Region, Philippines Clearpath Customs Customs Service Ltd., Co Full time ₱240,000 - ₱480,000 per year

    About the RoleWe are looking for a detail-oriented and proactive Compensation and Benefits Specialist to join our growing team. This role is vital in ensuring that all employee compensation, government-mandated benefits, and banking transactions are processed accurately and in full compliance with Philippine labor laws and regulatory requirements.You will...