Benefits Specialist

2 weeks ago

Makati City, National Capital Region, Philippines Epic Healthcare Staffing Shared Services, Inc. Full time ₱900,000 - ₱1,200,000 per year

About the Position:

Epic Staffing Group is looking for a(n) Benefits Specialist who will be responsible in reviewing deductions, track catchups, and collaborate with providers, internal teams, and external departments. Additionally, this role will assist in benefits presentations, support team members post-training, and participate in departmental projects and training sessions.

Core Functions:

  • Provide customer service via inbound and outbound calls, email, and text.
  • Serve as the primary contact for incoming calls.
  • Master QLE and benefits-related processes, including onboarding and offboarding.
  • Handle benefit inquiries requiring research (e.g., Summary Plan Description) and escalate complex issues.
  • Collaborate with providers, internal teams, and external departments on benefit-related matters.
  • Ensure accuracy of received documents and escalate as necessary.
  • Run weekly reports and follow up on benefits notices for renewals, extensions, and confirmations.
  • Ensure activation of benefits coverage and distribution of insurance cards.
  • Process benefit terminations in ADP and send COBRA packets as required.
  • Assist in reviewing benefit deductions and tracking catchups.
  • Participate in benefits presentations and assist in Q&A sessions.
  • Support benefits assistants through shadowing and guidance post-training.
  • Escalate concerns to senior team members or the Team Leader.
  • Attend required training and complete assigned departmental projects.

Experience and Education:

  • Bachelor's degree in HR, nursing, or a related field.
  • 1–2 years of HR or benefits-related experience.
  • Experience in high-volume customer service.
  • Familiarity with U.S. corporate benefits.
  • Advanced computer and communication skills.
  • Proven success in a fast-paced, high-growth environment.
  • Experience working with multiple benefits administration systems required.
  • Ability to work in a flexible hybrid arrangement combining office and remote work.

Knowledge, Skills, and Abilities:

  • Strong communication skills, both verbal and written.
  • Effective interpersonal and public communication skills.
  • Critical thinking skills for resolving complex benefit scenarios
  • Ability to manage multiple priorities and meet deadlines.
  • Strong team building and relationship-building skills.
  • Proficiency in Windows-based software, including Word, Excel, and Airtable.
  • Ability to perform under deadlines and high-performance expectations.

  • HR - Compensation and Benefits Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines SURGE FITNESS GYM CORP. Full time ₱600,000 - ₱800,000 per year

    Job descriptionCompensation and Benefits SpecialistMakati CityMon - Friday (9am to 6pm) & Saturday (9am to 3pm)Job Summary:We are seeking a meticulous and experienced Compensation and Benefits Specialist to manage end-to-end payroll and benefits process, ensuring accuracy and compliance with company policies and Philippine labor laws. The ideal candidate...

  • HMO Benefits Onboarding

    2 weeks ago

    Makati City, National Capital Region, Philippines InLife Health Care Full time ₱600,000 - ₱1,200,000 per year

    Job Summary:The Onboarding Specialist is responsible for ensuring a smooth and structured transition for new clients, employees, or partners. This role involves coordinating onboarding activities, ensuring compliance with company policies, and providing support throughout the initial integration period.Key Responsibilities:Manage the end-to-end onboarding...

  • Policy Benefits Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines AXA Full time ₱80,000 - ₱120,000 per year

    Please visit for more information.To handle the activities of the Policy Benefits process ensuring the accurate and timely processing of policy benefits/payouts to customers.Performs accurate and thorough appraisal and evaluation of transactions within the designated approval limit.Manage transitory accounts following the guidelines on Transitory Account...

  • HR Compensation and Benefits Associate

    1 week ago

    Makati City, National Capital Region, Philippines RCMTPH Inc Full time ₱300,000 - ₱360,000 per year

    HR Compensation and Benefits AssociateThe Compensation and Benefits Associate is responsible for the effective administration of employee compensation, benefits, timekeeping, and job evaluation processes. He / She will oversee the accurate and timely processing of payroll inputs, monitor employee attendance records, administers all government and...

  • pharmacy specialist

    1 week ago

    Makati City, National Capital Region, Philippines LAMONTE SALES AND MERCHANDISING SPECIALIST INC. Full time ₱400,000 - ₱800,000 per year

    Promote the company's products, whether that's pharmaceutical drugs to pharmacists, and Branch Manager.Meeting with healthcare professionals to discuss the benefits of the company's products and provide product samplesKeeping detailed records of all contacts, which may be reviewed by managementReaching Daily Call Reports for a particular product line or...

  • Compensation and Benefits Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines Autokid Truck Solutions Full time ₱300,000 - ₱480,000 per year

    Job description:Candidate must be a graduate of Bachelor's Degree of any course.Data entry for payroll processing which includes sensitive employee informationEnsure accurate payroll calculations and deductionsChecking of timesheets for accuracy and complianceResponsible for accurate and timely electronic filing of statutory requirementsResolve basic...

  • Employee Relations Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines 6dc87376-0eb4-4cf7-8fd8-a2ff197eafee Full time ₱1,500,000 - ₱3,000,000 per year

    Employee Relations SpecialistAbout the Role:The Employee Relations Specialist ensures effective administration of employee relations processes by addressing workplace conflicts, grievances, and policy concerns in compliance with labor standards. The role provides supervisory-level oversight of ER activities, ensures proper case documentation, and coordinates...

  • Payroll Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines YINSHAN LENDING INC. - HAPPYCASH Full time ₱360,000 - ₱600,000 per year

    About the roleYinshan Lending Inc. is seeking Payroll Specialist to join our growing team in Makati City, Metro Manila. As a full-time employee, you will play a crucial role in designing, implementing, and administering the company's payroll compensation and benefits programs to attract, retain, and motivate our talented workforce.What you'll be doingConduct...

  • Employee Relations Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines e-Transfer Advance Processing Full time ₱420,000 - ₱480,000 per year

    Employee Relations SpecialistAbout the Role:The Employee Relations Specialist ensures effective administration of employee relations processes by addressing workplace conflicts, grievances, and policy concerns in compliance with labor standards. The role provides supervisory-level oversight of ER activities, ensures proper case documentation, and coordinates...

  • Accounting Assistant

    2 weeks ago

    Makati City, National Capital Region, Philippines Primus@knowledge@Specialist Full time ₱300,000 - ₱450,000 per year

    About the role Niuprofessional Inc' is seeking a highly organised and detail-oriented Accounting Assistant to join our dynamic team in Makati City Metro Manila. As a full-time Accounting Assistant, you will play a crucial role in supporting our accounting operations and ensuring the accuracy and efficiency of our financial records.What you'll be...