
Operations Manager
4 days ago
Key Responsibilities
Strategic Leadership
- Develop and execute business strategies aligned with company goals and market trends
- Drive innovation in freight solutions, digitalization, and sustainability practices
Operational Excellence
- Oversee end-to-end freight operations including air, sea, and land transport
- Ensure compliance with international trade regulations, customs, and safety standards
- Optimize routing, carrier selection, and cost-efficiency across shipments
Team & Culture Management
- Lead, mentor, and grow a high-performing operations and sales team
- Foster a culture of accountability, continuous improvement, and customer-centricity
Client & Vendor Relations
- Build and maintain strong relationships with key clients, carriers, customs brokers, and vendors
- Negotiate contracts and service level agreements to ensure quality and profitability
Financial Oversight
- Prepare and manage budgets, forecasts, and performance metrics
- Monitor KPIs such as on-time delivery, cost savings, and customer satisfaction
Risk & Compliance
- Mitigate risks related to cargo handling, documentation, and international regulations
Job Type: Full-time
Benefits:
- Health insurance
- Life insurance
- Pay raise
- Promotion to permanent employee
Education:
- Bachelor's (Required)
Experience:
- FREIGHT FORWARDING: 5 years (Required)
Work Location: In person
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