Operations Manager

2 days ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱104,000 - ₱130,878 per year

Position Title: Ops Manager - Retail (Cebu) | Onsite
Account Type: Retail

Start Date: August 15

Support Type: Voice

Work Setup: Fully Onsite in Cebu

Shift & Rest Days: 24/7 schedule

Educational Qualification: Bachelor's Degree

Work Experience:

  • At least 4 years of experience as an Operations Manager or Senior Group Leader in any industry, preferably in retail
  • Capable of managing three Assistant Managers and conducting business reviews

Key Responsibilities:

  • Team Leadership & Development: Lead and mentor call center supervisors, coach teams on best practices, promote a culture of accountability and continuous improvement, and oversee hiring, coaching, and staff performance.
  • Performance Management & Monitoring: Track and manage KPIs, performance metrics, and productivity standards; analyze team and individual performance to identify trends and areas for improvement; and implement strategies to boost revenue and profitability.
  • Operational Excellence & Strategy: Develop and execute strategies to enhance productivity, customer satisfaction, and employee engagement; evaluate team results and objectives; and continuously improve call center operations.
  • Customer Service & Quality Assurance: Implement customer satisfaction initiatives, resolve operational issues, ensure compliance with industry regulations and quality standards, and collect customer feedback for ongoing improvement.


  • Cebu City, Central Visayas, Philippines Operations Army Full time $40,000 - $80,000 per year

    Legal Intake Specialist (Remote)Schedule: Full-Time | Monday - Friday, 9:00 AM - 5:00 PM ESTApply Position OverviewThe Legal Intake Specialist plays a pivotal role as the first step in the healthcare medical records retrieval process. This position ensures that every request is accurate, complete, and optimized for downstream success. The precision and...

  • Operational Manager

    2 days ago


    Cebu City, Central Visayas, Philippines Staff4Me Full time $60,000 - $80,000 per year

    We are seeking a highly skilled and experienced Operational Manager to oversee and optimize our company's daily operations. The ideal candidate will be responsible for ensuring operational efficiency, implementing effective business strategies, and enhancing overall productivity. This role requires strong leadership, problem-solving abilities, and a deep...

  • Operational Manager

    2 days ago


    Cebu City, Central Visayas, Philippines Staff4Me Full time $40,000 - $80,000 per year

    We are seeking a highly skilled and experienced Operational Manager to oversee and optimize our company's daily operations. The ideal candidate will be responsible for ensuring operational efficiency, implementing effective business strategies, and enhancing overall productivity. This role requires strong leadership, problem-solving abilities, and a deep...

  • Operations Manager

    2 days ago


    Cebu City, Central Visayas, Philippines Helpware Full time $60,000 - $80,000 per year

    Position Overview: The Operations Manager is responsible for overseeing the day-to-day business operations, ensuring efficiency, quality, service, and cost-effective management of resources. This role plays a critical part in strategic planning and execution, helping align operations with overall business goals. Key Responsibilities: Supervise daily...

  • Operations Manager

    2 days ago


    Cebu City, Central Visayas, Philippines OPERATION SMILE PHILS. FOUNDATION INC. Full time $80,000 - $120,000 per year

    General Description:The Operations Manager is responsible for overseeing the Operation Smile Philippines Cebu Center of Excellence (COE) daily operations, supplier alignment, government relations, strategy development, program planning, facility management, and day-to-day management of the Program Operations team. This includes extensive collaboration with...

  • Operations Manager

    2 days ago


    Cebu City, Central Visayas, Philippines Lexmark International Full time $40,000 - $60,000 per year

    #DiscoverYourMark and Be part of our highly dynamic team to enjoy the following benefits:HMO coverage from day 1 of employment for you and your dependents with Maternity coverage Expanded Medical Benefit Accident and life insurance Dental and optical reimbursements Free medical consultation with Lexmark's in-house doctors Employee privilege access to...

  • Operations Manager

    4 weeks ago


    Cebu City, Central Visayas, Philippines Helpware Full time

    Job SummaryWe are looking for a results-driven Operations Manager to oversee daily operations in our BPO team. This role is responsible for managing performance, ensuring service level targets are met, and driving process improvements. The ideal candidate has strong leadership skills, a solid background in BPO operations, and a passion for team development...

  • Operations Manager

    2 days ago


    Cebu City, Central Visayas, Philippines Primus@Knowledge Specialists, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Provides operational and strategic direction to the diverse workforce for the installation and maintenance project all over Cebu, both copper and fiber services in the residential and business establishmentsAssumes operations management from concept to implementation phase for communications initiatives; routine inspection and audit of service standards to...

  • Operations Manager

    1 hour ago


    Cebu City, Central Visayas, Philippines Karga Express Intelligence System Inc. Full time $104,000 - $130,878 per year

    Responsibilities:Oversee daily logistics, transportation, and warehouse operations.Manage scheduling, routing, and dispatch of shipments to ensure timely deliveries.Monitor key performance indicators (KPIs) such as delivery accuracy, turnaround time, and cost efficiency.Develop and implement operational policies, SOPs, and best practices.Coordinate with...

  • Operations Manager

    2 days ago


    Cebu City, Central Visayas, Philippines Huawei Full time ₱600,000 - ₱1,200,000 per year

    About the role As the Operations Manager at Huawei', you will be responsible for overseeing the day-to-day operations of our Central Visayas office. This full-time position is crucial in ensuring the smooth and efficient functioning of our manufacturing and logistics operations in the region.What you'll be doingUpdating Sales ReportStock Coverage...