L2 App Support

We're Hiring: L2 Technical Support We are seeking an experienced L2 Technical Support professional to provide advanced technical assistance and resolve complex customer issues. The ideal candidate will have strong problem-solving skills, technical expertise, and the ability to escalate and manage critical incidents while ensuring exceptional customer...

Key Responsibilities:Investigate and resolve escalated issues from Tier 1 supportPropose fixes and document fault isolations for senior team reviewPrepare technical details for Tier 3 escalations (e.g., bugs or dev tickets)Use internal admin tools and support scripts to resolve customer issuesCollaborate cross-functionally and communicate resolutions...

Stranger Soccer is a rapidly growing platform that has revolutionized the way people play football.Job OpportunityWe are seeking a skilled Mobile Application Developer to join our team in managing and enhancing our mobile app and supporting our web platform.Develop, maintain, and optimize our mobile app using React Native.Manage full app release cycles for...

Research issues not able to be resolved by Tier 1 and identify system faultProvides initial fault isolation and proposes resolution for approval by seniorteam members to limit and address issues promptly.Prepare additional detailed information for Tier 3 on issues that require devinvolvementCreate support commands/scripts/workarounds to resolve customer...

QualificationsTechnical aptitude or familiarity with software concepts such as: HTML, Javascript, Wordpress, SQL Queries, Exponea or other CRM platform tool experience, Word, Excel, cloud platforms (Azure, GCP)With 2-3 years of relevant experience.Solid organization and coordination skills.Outstanding research and problem-solving skills.Excellent verbal &...

At our company, we empower our partners to attract and keep the most qualified members. Our brand democratizes opportunities for individuals from developing countries, helping businesses scale.Craft Exceptional ExperiencesCraft high-quality, UX-rich mobile apps that meet user expectations. Utilize cutting-edge technologies like native frameworks and mapping...

Job DescriptionAt Atlassian, we're on a mission to help our customers succeed in the modern economy. We've built a software business with over 300,000 paying customers and hundreds of sales and implementation partners. Our culture is open, collaborative, and focused on customer success.This role is part of our revenue operations organization. As a Global App...

Job OverviewThis is a people management role in our revenue operations organization.As the Global App Commercial Desk Manager, you will report to the Sr. Manager and lead a team of specialists across multiple time zones.The goal of this position is to support the high-touch enterprise sales teams and external marketplace vendors with urgency, transparency,...

JOB DESCRIPTIONPosition Title: L3 Application Support (Full Stack)Location: Alabang MuntinlupaWork setup: HybridShift: Mid ShiftI. POSITION OBJECTIVE/ JOB SUMMARY: (Brief description of why the position exists orthe overall purpose of the job.)● Last level of application support that performs deep analysis, troubleshoots, modifies thecode and data of...

Job Qualifications:Bachelor's degree in Computer Science, Engineering, IT, or a related field, or other degrees with substantial relevant experience.At least (3) years of experience in computer programming, analysis and troubleshooting application. (Non-negotiable)Has at least one (1) year of experience in Level 2 Application Support, Incident Management,...