L2 Support

We're Hiring: L2 Technical Support We are seeking an experienced L2 Technical Support professional to provide advanced technical assistance and resolve complex customer issues. The ideal candidate will have strong problem-solving skills, technical expertise, and the ability to escalate and manage critical incidents while ensuring exceptional customer...

Job Summary:We are looking for an experienced L2 Support to provide advanced technical support, troubleshoot complex issues, and ensure timely resolution of incidents and service requests.Key Responsibilities:Handle escalated issues from L1 support, including incident diagnosis, troubleshooting, and resolution.Monitor systems, applications, and network...

JOB SUMMARYThe Level 2 Application Support Engineer serves as the final escalation point for application issues in production environments. This role requires strong analytical and development skills to investigate, troubleshoot, and resolve complex application issues. The position supports incident, problem, and change management processes and contributes...

Research issues not able to be resolved by Tier 1 and identify system faultProvides initial fault isolation and proposes resolution for approval by seniorteam members to limit and address issues promptly.Prepare additional detailed information for Tier 3 on issues that require devinvolvementCreate support commands/scripts/workarounds to resolve customer...

QualificationsTechnical aptitude or familiarity with software concepts such as: HTML, Javascript, Wordpress, SQL Queries, Exponea or other CRM platform tool experience, Word, Excel, cloud platforms (Azure, GCP)With 2-3 years of relevant experience.Solid organization and coordination skills.Outstanding research and problem-solving skills.Excellent verbal &...

DAY ONE, FULLY COVERED (AND FULLY FED) Enjoy free daily lunch and HMO with medical coverage right from the start.Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insuranceRewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company eventsGrowth &...

JOB DESCRIPTIONPosition Title: L3 Application Support (Full Stack)Location: Alabang MuntinlupaWork setup: HybridShift: Mid ShiftI. POSITION OBJECTIVE/ JOB SUMMARY: (Brief description of why the position exists orthe overall purpose of the job.)● Last level of application support that performs deep analysis, troubleshoots, modifies thecode and data of...

Job Summary:We are hiring a Level 3 Application Support Engineer who will serve as the final escalation point for complex production issues across enterprise systems. This role requires advanced troubleshooting, code-level analysis, and leadership in incident, problem, and change management. You will work closely with internal teams and external stakeholders...

About UsWe are a specialist IT consulting firm supporting global business applications and platforms. We deliver mission-critical services to clients using advanced technologies and lean teams.We're looking for a proactive ull Stack Support Engineer – C#/.Net & ReactJS who thrives in resolving complex issues, driving system improvements, and supporting...

Job Qualifications:Bachelor's degree in Computer Science, Engineering, IT, or a related field, or other degrees with substantial relevant experience.At least (3) years of experience in computer programming, analysis and troubleshooting application. (Non-negotiable)Has at least one (1) year of experience in Level 2 Application Support, Incident Management,...