Invoicing and Officer Verification Specialist
24 hours ago
Job Overview
The Invoicing & Officer Verification Specialist is responsible for accurately preparing and processing invoices for customers or clients. This role involves working closely with the Service and Support team to ensure timely and accurate billing, managing payment discrepancies, and maintaining detailed records of all invoices and transactions. Additional responsibilities include building invoices and verifying officer credentials in RollKall's software platform.
Key Responsibilities
Invoice Creation and Management
- Generate and send invoices to clients and customers based on product or service delivery.
- Ensure that all invoices are accurate, including pricing, terms, and customer details.
- Review sales orders, contracts, and agreements to ensure correct billing.
- Process credit memos, adjustments, and refunds as needed.
- Create Custom Payroll files
Payment Monitoring and Follow-up
- Track outstanding invoices and send reminders to clients regarding overdue payments.
- Communicate with customers via email to resolve payment issues and answer billing-related inquiries.
- Ensure proper application of customer payments to relevant invoices.
Record Keeping and Reporting
- Maintain detailed and organized records of all invoices and payment transactions.
- Generate regular reports on invoicing status and accounts receivable activity.
- Provide financial teams with data on outstanding balances, overdue payments, and potential write-offs.
Collaboration and Communication
- Work closely with the Service & Support team to resolve billing discrepancies
- and ensure accurate billing data.
- Collaborate with the accounting department to ensure proper coding and
- allocation of payments.
- Assist in the preparation of financial audits by providing relevant documentation
- and reports.
Compliance and Process Improvement
- Ensure that all invoices comply with company policies and industry regulations.
- Recommend and assist in improving invoicing processes to streamline workflows and enhance accuracy.
Officer Verification
- Maintain Officer verifications - All categories
- Communications with Agency personnel for approvals
- Account setup for payment details and changes to department credentials
Qualifications & Skills
Education:
High school diploma or equivalent (required). Bachelor's degree in Accounting, Finance, Business, or related field (preferred).
Experience:
- 1-3 years of experience in an invoicing or accounts receivable role (preferred).
- Experience with customer relationship management tools: Salesforce Service Cloud and Slack
- Experience with Microsoft 365 (Excel, PowerPoint, Word) or Google Workspace (Sheets, Presentations, Docs)
Skills:
- Strong attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Good communication skills, both written and verbal.
- Problem-solving abilities and the ability to work independently and as part of a team.
- Basic understanding of accounting principles and invoicing procedures.
Job Type: Full-time
Pay: Php30, Php35,000.00 per month
Benefits:
- Company Christmas gift
- Company events
Ability to commute/relocate:
- Ortigas: Reliably commute or planning to relocate before starting work (Preferred)
Language:
- English (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: In person
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