Account Assistant
4 days ago
What you'll be doing
- Manage the day-to-day servicing of client accounts, including processing transactions and answering customer inquiries
- Assist in the onboarding of new clients and the maintenance of client records and documentation
- Collaborate with various departments to resolve customer issues and ensure a seamless banking experience
- Contribute to the development and implementation of improvements to account management processes and procedures
- Provide administrative support to the account management team as needed
What we're looking for
- Strong communication and interpersonal skills, with the ability to build positive relationships with clients and colleagues
- Excellent attention to detail and problem-solving abilities
- Proficient in using relevant banking and customer relationship management (CRM) systems
- A team player with the ability to work independently and prioritise tasks effectively
- Bachelor's degree in Business, Finance, or a related field
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